Freehand vs CT Logistics

Loop Shows You What's Wrong. Freehand Recovers the Money

For Fortune 500 logistics and supply chain leaders managing multi-modal, multi-currency freight at scale, sampling isn't an audit strategy, it's a liability. Freehand delivers 100% pre-payment coverage with 4-way matching across every carrier invoice, every mode, every billing cycle. No exceptions left unresolved.

50%
of the cost
5X
accuracy
5 days
to proven results
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
Why choose Freehand?

Where Freehand Wins. Where CT Logistics Falls Short.

Five dimensions that separate a modern audit platform from a century-old BPO model — and determine whether your data stays yours.

Limitations
Advantages
Rate-Card-Only Audit
FreitRater validates charges against contracted rate cards. It has no mechanism to validate shipment weight. A carrier's reported weight is accepted — the discrepancy passes through uncaught.
Multi-Way Match Including Shipment Data
Validates rates in contracts, weights in shipments, accessorials in delivery events, and entities in billing records. A 0.5-pound phone case billed at 50 pounds is caught — every time.
Knowledge Walks When Contract Ends
Institutional knowledge of carrier relationships, billing patterns, and audit decisions lives in CT's analysts and systems. When the contract ends, that intelligence does not transfer with you.
Live Rule Ownership — No Ticket Required
Rate Manager Agent holds live contracts and updates immediately when they change. No coordination event. No lag window. The audit rule takes effect the moment the contract does.
Every Rule Update Is a Coordination Event
When carrier contracts change, you wait for CT's team to update the logic. Every update is a lag window. During that window, errors that should be caught pass through uncaught.
Your Intelligence Stays Yours
The Context Graph — connecting every contracted rate, shipment record, billing event, and audit decision — is your asset. API access at any time. When the relationship ends, the intelligence stays.
BPO Model — No Direct Ownership
No self-service visibility, no real-time cost control, no direct ownership of freight bill audit processes. The company pays for access to the audit capability — never ownership of it.
AI-Scale Without Headcount
AI agents scale without adding headcount. Cost structure does not mirror your freight growth. More carriers and volume do not generate more coordination events or lag windows.
Headcount-Dependent Scale
BPO cost structure mirrors freight growth. More carriers, more modes, more volume means more analysts, more coordination events, and a cost base that expands with your network.
Clean Switch on Your Timeline
Your data, your format, your timeline. No extraction coordination required. 12–14 week implementation. 11–20 hours of your team's time.

We had a BPO running our freight audit for twenty years in North America. We had no direct ownership of freight bill audit processes, no self-service capabilities, and no real-time cost control. When we moved, the data that should have been ours all along was still in their systems.

VP Logistics & Operations — Fortune 50 Healthcare and Consumer Products Company
Case Studies

100% Coverage. BPO Replaced. Same Team.

Real outcomes from enterprises that have replaced BPO-led freight audit with Freehand's AI Teams.

Case Study 01

Fortune 100 Consumer Electronics Company

A global consumer electronics manufacturer with over $2B in annual freight spend processed across multiple ERPs and business units. Freight audit ran through a BPO on a sample basis. GL coding errors, accessorial overcharges, and duplicate billings were not being systematically caught or recovered.

Fortune 100 . Consumer Electronics . Manufacturing

$3M+

In annual freight overcharges recovered

100%

Invoice audit coverage across $2B in freight spend

‍

  • Full transition from sample-based BPO audit to 100% AI-powered coverage across all modes
  • GL coding automated across all business units and geographies. Finance closed on accurate data.
  • 60% reduction in freight management effort; carrier payment on-time rate reached 100%
Case Study 02

Leading U.S. Industrial Manufacturer

$400M+ freight spend. AP teams spending 2–3 hours daily cleaning invoice files before audit could begin.

$400M+ Freight Spend · Industrial Manufacturing

6%

Combined freight savings across all modes

$15M+

Annual freight cost optimization

  • Invoice validation agent deployed in days, connected to ERP, EDI feeds, and vendor portals on day one
  • Every invoice structurally clean before reaching the audit queue, no manual parsing required
  • Duplicate billings, missing GL codes, and vendor ID errors caught automatically across all spend categories

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AI Teams

Meet the Agents Working Your Freight Invoices 24/7

Freight payment spans GL coding, disbursement, accruals, and spend reporting, each step a manual handoff in traditional finance operations. Freehand deploys one AI Team with four specialized agents, each owning a distinct part of the payment lifecycle.

Step 01
IA

Invoice Audit Agent

Validates every invoice line against contracted rates across parcel, LTL, FTL, ocean, and air. Runs 3-way and 4-way matching. Flags discrepancies across 30+ error types in a single pass.

100% multi-modal invoice coverage, zero sampling
Step 02
DM

Dispute Management Agent

Files structured overcharge disputes directly with carriers for every confirmed discrepancy. Tracks resolution status, escalates aged disputes, and logs every carrier response against the original claim.

Automated dispute filing, no analyst queue
Step 03
GL

GL Coding Agent

Assigns cost centers, GL accounts, and business units using rules mapped to your chart of accounts. Complex cost splits across divisions, brands, and geographies handled at invoice time.

Zero manual GL entries post-audit
Step 04
SI

Spend Intelligence Agent

Classifies every audited invoice by mode, carrier, lane, cost center, and charge type. Delivers a finance-grade, queryable freight spend layer accessible at any point in the month.

Finance-grade audit data, any point in the month
benefits

Measurable Outcomes from Week One

Outcomes measured from live deployments across Fortune 500 freight audit and payment operations.

$6B+
freight spend managed
1.8B+
annual freight transactions
100%
invoice audit coverage

Every invoice line is audited against the contracted rate, parcel, LTL, FTL, ocean, and air, without a human reviewer in the loop.

Accessorial overcharges, fuel adjustment errors, and detention billing discrepancies are caught and disputed in the same audit cycle they occur.

GL coding and cost allocation run automatically at audit time. Finance closes the month on verified freight cost data, not estimates.

Dispute resolution runs without a human queue. The Dispute Management Agent files, tracks, and escalates. Carriers receive structured claims on a defined timeline.

Every recovered dollar is traceable invoice, contracted rate, billed amount, dispute outcome, and payment record in one place.

Freight spend data is classified by mode, carrier, lane, and cost center. Finance-grade and available at any point in the month.

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A hundred years of freight audit expertise.
Does any of it live in your system?