Freehand vs Trax Technologies

Trax Has Great Analytics. Freehand Has the Right Outcome.

An exception backlog growing faster than your team can clear it isn't an analytics gap it's an architecture gap. Freehand resolves every exception autonomously: classified, evidenced, and disputed before the carrier window closes. Seeing the problem and fixing it are not the same capability.

50%
of the cost
5X
accuracy
5 days
to proven results
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
Why choose Freehand?

Where Freehand Wins. Where Trax Falls Short.

Five dimensions that separate autonomous freight audit from a detection-only analytics platform and determine whether an exception gets resolved or just reported.

Limitations
Advantages
Prizma Detects Your Team Still Resolves
Exceptions surface, but classifying, disputing, and closing them is still on your team.
Detection and Resolution Not Detection Alone
The Exception Agent classifies, assembles evidence, contacts the carrier, and resolves it autonomously, before the dispute window closes.
Shared AI Model Trained on Everyone's Data
Recommendations are shaped by patterns across hundreds of clients not built for your network specifically.
Per-Account Context Graph Your Data Only
The audit model learns exclusively from your own contracts and history not blended with other customers' data.
Exception Backlog With No Structured Resolution
No tracking on root cause, resolution time, or carrier patterns exceptions just pile up.
GL Coding Automated at Line Level
200+ configurable, self-correcting rules handle multi-dimensional GL allocation with zero manual intervention.
Manual GL Every Invoice Requires Intervention
200+ GL rules still require manual handling per invoice, with constant reconciliation across systems.
Rate Manager Agent Live, Versioned Contracts
Audit always runs against the current contract rate updates apply automatically, no re-upload needed.
Agentic AI Is a Roadmap Not a Live Capability
60% of audit effort remains manual today, despite the AI positioning.
Agentic Execution in Production Today
Five specialized agents run live freight audit at Fortune 500 accounts not roadmap, in production.

Prizma surfaces the insight but who acts on it, and how fast? For us, that meant our team, manually, after the platform flagged the problem. Surfacing an issue isn't the same as fixing it.

Global Logistics Finance Leadership — Fortune 50 Global Biopharma Company
Case Studies

100% Coverage. BPO Replaced. Same Team.

Real outcomes from enterprises that have replaced BPO-led freight audit with Freehand's AI Teams.

Case Study 01

Fortune 100 Consumer Electronics Company

A global consumer electronics manufacturer with over $2B in annual freight spend processed across multiple ERPs and business units. Freight audit ran through a BPO on a sample basis. GL coding errors, accessorial overcharges, and duplicate billings were not being systematically caught or recovered.

Fortune 100 . Consumer Electronics . Manufacturing

$3M+

In annual freight overcharges recovered

100%

Invoice audit coverage across $2B in freight spend

‍

  • Full transition from sample-based BPO audit to 100% AI-powered coverage across all modes
  • GL coding automated across all business units and geographies. Finance closed on accurate data.
  • 60% reduction in freight management effort; carrier payment on-time rate reached 100%
Case Study 02

Leading U.S. Industrial Manufacturer

$400M+ freight spend. AP teams spending 2–3 hours daily cleaning invoice files before audit could begin.

$400M+ Freight Spend · Industrial Manufacturing

6%

Combined freight savings across all modes

$15M+

Annual freight cost optimization

  • Invoice validation agent deployed in days, connected to ERP, EDI feeds, and vendor portals on day one
  • Every invoice structurally clean before reaching the audit queue, no manual parsing required
  • Duplicate billings, missing GL codes, and vendor ID errors caught automatically across all spend categories

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AI Teams

Meet the Agents Working Your Freight Invoices 24/7

Freight payment spans GL coding, disbursement, accruals, and spend reporting, each step a manual handoff in traditional finance operations. Freehand deploys one AI Team with four specialized agents, each owning a distinct part of the payment lifecycle.

Step 01
IA

Invoice Audit Agent

Validates every invoice line against contracted rates across parcel, LTL, FTL, ocean, and air. Runs 3-way and 4-way matching. Flags discrepancies across 30+ error types in a single pass.

100% multi-modal invoice coverage, zero sampling
Step 02
DM

Dispute Management Agent

Files structured overcharge disputes directly with carriers for every confirmed discrepancy. Tracks resolution status, escalates aged disputes, and logs every carrier response against the original claim.

Automated dispute filing, no analyst queue
Step 03
GL

GL Coding Agent

Assigns cost centers, GL accounts, and business units using rules mapped to your chart of accounts. Complex cost splits across divisions, brands, and geographies handled at invoice time.

Zero manual GL entries post-audit
Step 04
SI

Spend Intelligence Agent

Classifies every audited invoice by mode, carrier, lane, cost center, and charge type. Delivers a finance-grade, queryable freight spend layer accessible at any point in the month.

Finance-grade audit data, any point in the month
benefits

Measurable Outcomes from Week One

Outcomes measured from live deployments across Fortune 500 freight audit and payment operations.

$6B+
freight spend managed
1.8B+
annual freight transactions
100%
invoice audit coverage

Every invoice line is audited against the contracted rate, parcel, LTL, FTL, ocean, and air, without a human reviewer in the loop.

Accessorial overcharges, fuel adjustment errors, and detention billing discrepancies are caught and disputed in the same audit cycle they occur.

GL coding and cost allocation run automatically at audit time. Finance closes the month on verified freight cost data, not estimates.

Dispute resolution runs without a human queue. The Dispute Management Agent files, tracks, and escalates. Carriers receive structured claims on a defined timeline.

Every recovered dollar is traceable invoice, contracted rate, billed amount, dispute outcome, and payment record in one place.

Freight spend data is classified by mode, carrier, lane, and cost center. Finance-grade and available at any point in the month.

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Recover margin. Enforce contracts. Close the loop.