Freehand vs CASS

Cass Processes Your Invoices. Freehand Challenges Every Line.

For global enterprises managing complex, multi-carrier freight spend, invoice processing and freight audit serve different purposes. Cass is built for payment processing, while Freehand is purpose-built to catch every billing error before payment.

50%
of the cost
5X
accuracy
5 days
to proven results
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
Why choose Freehand?

Where Freehand Wins. Where Cass Falls Short.

Five dimensions that determine whether your freight audit program recovers money — or just processes payments.

Limitations
Advantages
Structural Incentive Conflict
$94B+ disbursed annually through Cass's bank. Revenue model benefits from payment throughput — the same throughput audit is supposed to reduce.
No Payment Conflict
Revenue model built exclusively on audit accuracy. No bank subsidiary. No incentive that benefits from invoice volume passing through uncontested.
Detection Without Resolution
Platform surfaces anomalies. Your team still resolves them. Audit processes ran at 60% manual effort across accounts we've reviewed.
Autonomous Exception Resolution
Exception and Dispute Agent resolves confirmed discrepancies within carrier dispute windows. No human queue. No manual follow-up.
Rate Card Disconnect
Rate data disconnected from execution data. 50% of invoices with accessorial charges required manual audit against out-of-date rate cards.
Live Rate Management
Rate Manager Agent holds live contracts with versioning, updated in real time. Never auditing against stale or disconnected rate cards.
No Structured Exception Tracking
Exception handling with no structured tracking or approval workflows. Rate cards for spot quote validation managed by email.
100% Accessorial Coverage
Every accessorial validated against entitlement rules, delivery event data, and shipment actuals. No floor below which errors auto-approve.
Data Locked in Vendor Systems
Audit knowledge and payment history live in Cass's systems. No self-service data access, no real-time cost control, no direct line-level audit trail.
You Own Your Data
Your data in your platform, accessible via API at any time. Line-level audit trail owned by your team — not the vendor.

Cass was juggling two vendors just to audit carrier invoices and neither could see what the other was doing. Fifty percent of invoices still needed manual audit. One platform should have solved all of it.

Director, Transportation Finance — Fortune 500 Global Consumer Goods Company
Case Studies

100% Coverage. BPO Replaced. Same Team.

Real outcomes from enterprises that have replaced BPO-led freight audit with Freehand's AI Teams.

Case Study 01

Fortune 100 Consumer Electronics Company

A global consumer electronics manufacturer with over $2B in annual freight spend processed across multiple ERPs and business units. Freight audit ran through a BPO on a sample basis. GL coding errors, accessorial overcharges, and duplicate billings were not being systematically caught or recovered.

Fortune 100 . Consumer Electronics . Manufacturing

$3M+

In annual freight overcharges recovered

100%

Invoice audit coverage across $2B in freight spend

‍

  • Full transition from sample-based BPO audit to 100% AI-powered coverage across all modes
  • GL coding automated across all business units and geographies. Finance closed on accurate data.
  • 60% reduction in freight management effort; carrier payment on-time rate reached 100%
Case Study 02

Leading U.S. Industrial Manufacturer

$400M+ freight spend. AP teams spending 2–3 hours daily cleaning invoice files before audit could begin.

$400M+ Freight Spend · Industrial Manufacturing

6%

Combined freight savings across all modes

$15M+

Annual freight cost optimization

  • Invoice validation agent deployed in days, connected to ERP, EDI feeds, and vendor portals on day one
  • Every invoice structurally clean before reaching the audit queue, no manual parsing required
  • Duplicate billings, missing GL codes, and vendor ID errors caught automatically across all spend categories

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AI Teams

Meet the Agents Working Your Freight Invoices 24/7

Freight payment spans GL coding, disbursement, accruals, and spend reporting, each step a manual handoff in traditional finance operations. Freehand deploys one AI Team with four specialized agents, each owning a distinct part of the payment lifecycle.

Step 01
IA

Invoice Audit Agent

Validates every invoice line against contracted rates across parcel, LTL, FTL, ocean, and air. Runs 3-way and 4-way matching. Flags discrepancies across 30+ error types in a single pass.

100% multi-modal invoice coverage, zero sampling
Step 02
DM

Dispute Management Agent

Files structured overcharge disputes directly with carriers for every confirmed discrepancy. Tracks resolution status, escalates aged disputes, and logs every carrier response against the original claim.

Automated dispute filing, no analyst queue
Step 03
GL

GL Coding Agent

Assigns cost centers, GL accounts, and business units using rules mapped to your chart of accounts. Complex cost splits across divisions, brands, and geographies handled at invoice time.

Zero manual GL entries post-audit
Step 04
SI

Spend Intelligence Agent

Classifies every audited invoice by mode, carrier, lane, cost center, and charge type. Delivers a finance-grade, queryable freight spend layer accessible at any point in the month.

Finance-grade audit data, any point in the month
benefits

Measurable Outcomes from Week One

Outcomes measured from live deployments across Fortune 500 freight audit and payment operations.

$6B+
freight spend managed
1.8B+
annual freight transactions
100%
invoice audit coverage

Every invoice line is audited against the contracted rate, parcel, LTL, FTL, ocean, and air, without a human reviewer in the loop.

Accessorial overcharges, fuel adjustment errors, and detention billing discrepancies are caught and disputed in the same audit cycle they occur.

GL coding and cost allocation run automatically at audit time. Finance closes the month on verified freight cost data, not estimates.

Dispute resolution runs without a human queue. The Dispute Management Agent files, tracks, and escalates. Carriers receive structured claims on a defined timeline.

Every recovered dollar is traceable invoice, contracted rate, billed amount, dispute outcome, and payment record in one place.

Freight spend data is classified by mode, carrier, lane, and cost center. Finance-grade and available at any point in the month.

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If the audit vendor benefits from payment volume,
who is it really working for?