See how Freehand recovers margin you're already losing

Map your commercial agreements to real-world execution - recovering 2-5% in lost margins and ensuring 100% audit coverage.

What to expect in the call

We identify exactly where you’re leaking margins

See how our AI Teams cross-check contracts, and resolve overcharges

Get a savings estimate based on your current spend and systems.

Trusted & Recognized by

KEARNEY
pwc
Gartner

See AI teams in action

Awards and Recognitions
The Solution

What  Freehand Does Across the 3PL and 4PL Audit Lifecycle

Freehand's  AI Teams for Logistics Invoice Audit process every 3PL and 4PL invoice line  against the contracted rate schedule.  Billing errors  are flagged, disputes are filed, and every resolution is tracked.

100% Invoice Line Audit

Every  line item on every 3PL invoice is validated against your contracted rate  schedule. Storage fees, handling charges, value-added services, and  accessorials checked in a single pass. No sampling.

Contract Rate Matching

The  Invoice Audit Agent cross-references every charge against the rate schedule  in your 3PL contract. Rate misapplications, quantity errors, and billing for  unperformed services are flagged automatically.

Storage Fee Validation

Storage  charges validated against actual pallet positions, cubic footage, or weight  as applicable. Measurement errors and rate misapplications caught at invoice  time, before payment is approved.

Automated Dispute Filing

When a billing discrepancy is confirmed, the Dispute Management Agent files a structured claim with the 3PL provider, tracks resolution status, and escalates unresolved disputes on a defined timeline.

Value-Added Service Audit

Kitting, labeling, repackaging, and inspection charges validated against your approved service schedule and activity records. Charges for unperformed services blocked before payment.

3PL and  4PL Spend Intelligence

The Spend Intelligence Agent classifies  every 3PL and 4PL billing event by provider, location, service type, and cost  center. Finance has a complete view of spend across the network at any point  in the month.

Why Choose Freehand

What  Changes When 3PL and 4PL Audit Runs on AI Teams

The  shift from trust-based invoice approval to systematic line-level validation  changes what 3PL and 4PL billing costs.

Without Freehand
With Freehand
3PL and 4PL invoices are often approved based on summary totals, allowing line-level errors to go undetected month after month.
Invoice  Audit Agent validates every line against the contracted schedule. Errors  caught before approval.
Handling charge errors require manual line-by-line contract matching
Storage charges validated against actual pallet positions and contracted rate. Miscalculations flagged.
VAS  approved without activity cross-reference. Unperformed services get paid  across both 3PL and 4PL relationships.
VAS  charges matched against activity records. Unperformed services blocked before  payment.
Dispute process runs through email. Resolution takes weeks with no tracking.
Dispute Management Agent files structured claims and tracks resolution on a defined timeline.
3PL and  4PL billing fragmented across provider portals and spreadsheets. No unified  view.
Every discrepancy caught before payment clears. Full audit trail per invoice line.
Billing errors found post-payment. Recovery depends on 3PL account manager response.
Every discrepancy caught before payment clears. Full audit trail line item, contracted rate, billed amount, dispute status.
Benefits

Measurable Outcomes from Week One

Outcomes  measured from live deployments across enterprise 3PL and 4PL audit  operations.

$4.1M

average annual recovery across deployments

100%

invoice line audit coverage replacing manual review

90%

reduction in invoice processing time

Every  storage fee, handling charge, and VAS billing validated against the  contracted rate before payment across all 3PL and 4PL providers.
Measurement  errors in storage calculations and rate misapplications are caught at invoice  time. They no longer compound month over month.
Dispute  filing runs automatically. When a billing error is confirmed, the claim goes  to the 3PL provider without a human queue. Resolution is tracked to close.
Charges  for services not performed are blocked before payment. Activity records are  cross-referenced against billing at invoice time.
Every  recovered dollar is traceable invoice line, contracted rate, billed amount,  dispute outcome, and credit record.
3PL and  4PL spend consolidated by provider, location, service type, and cost center.  Finance and Procurement see the same view.
Case Studies

Line-Level  3PL and 4PL Audit Established.
Overcharges Stopped.

Real  outcomes from enterprises that have deployed Freehand across 3PL and 4PL  audit operations.

Case Study 01

Fortune 100 Consumer Electronics Company

A global consumer electronics manufacturer managing 3PL billing across multiple warehouse sites and providers. Invoice approval ran on summary totals. Storage fee errors, handling charge misapplications, and value-added service overbilling were passing through monthly without systematic review.

Fortune 100 · Electronics

$3M+

In annual 3PL billing overcharges recovered

100%

Invoice line audit coverage across all 3PL providers

Line-level contract rate validation established for the first time across all warehouse sites
Storage and handling disputes automated. Summary invoice approval eliminated.
Finance gained consolidated 3PL spend view across providers and locations for the first time
Case Study 02

Global Retail Enterprise

A large retail enterprise using multiple 3PL providers across e-commerce fulfillment and store replenishment. Value-added service billing was approved without activity cross-referencing. Accessorial charges were not being validated against contracted schedules. No unified 3PL spend view existed across the network.

Fortune 500 · Industrial Manufacturing

60%

Reduction in 3PL billing effort

100%

VAS charges matched to activity records

VAS billing matched to activity records. Unperformed charges stopped.
Accessorial audit deployed across all 3PL providers. Recovery established.
Consolidated 3PL spend view delivered across all providers and fulfillment locations
Platform Capabilities

Built  for the Full 3PL and 4PL Audit Lifecycle

Every  capability needed to move from summary-level invoice approval to line-level  contract validation across all 3PL and 4PL providers.

100% Invoice Line Coverage

Every line item on every 3PL invoice validated against the contracted rate schedule. Storage, handling, value-added services, and accessorials checked in a single pass. No sampling, no manual review queue.

Contract Rate Matching

Every charge cross-referenced against the rate schedule in your 3PL contract. Rate misapplications, quantity errors, and billing for unperformed services flagged before approval is granted.

Storage Fee Validation

Storage charges validated against actual pallet positions, cubic footage, or weight as applicable. Measurement errors and rate misapplications caught at invoice time, every month.

Handling and Activity Audit

Pick and pack rates, inbound receiving fees, and outbound handling charges validated by activity and SKU against contracted rates. Overcharges flagged and disputed automatically.

Automated Dispute Filing

Confirmed billing errors trigger structured dispute submissions to the 3PL provider. The Dispute Management Agent tracks resolution status and escalates aged disputes on a defined timeline without manual follow-up.

Value-Added Service Audit

Kitting, labeling, repackaging, and inspection charges matched against activity records and approved service schedules. Charges for unperformed services blocked before payment clears.

Multi-Provider and Multi-Site Support

Freehand consolidates 3PL billing across multiple providers and warehouse locations into a single audit and spend view. No separate workflow per 3PL relationship.

ERP Integration

Connectors to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. Audit data and payment approvals push directly to Finance without manual entry or file uploads.

3PL and 4PL Spend Intelligence

Every billing event classified by provider, location, service type, and cost center. Finance-grade 3PL and 4PL spend data available at any point in the month.

Built For

Every Industry. Every Mode. One Platform.

Deployed across industries where 3PL billing complexity, monthly volume, and invoice error rates are highest.

01

Consumer Electronics

High 3PL invoice volume, complex VAS billing, multiple warehouse provider relationships

02

Retail and E-Commerce

Peak-season fulfillment surges, high pick and pack billing volume, multi-site 3PL provider management

03

CPG and FMCG

Multi-site warehousing, high VAS billing complexity, storage fee validation across facilities

04

Life Sciences and Pharmaceutical

Temperature-controlled storage billing, regulatory documentation, strict compliance audit

05

Healthcare

Medical device fulfillment, cold chain storage billing, high handling charge variability

06

Food & Beverage

Temperature-controlled freight, regional carrier networks, high accessorial volume

07

Industrial Manufacturing

Parts warehousing, JIT fulfillment billing, high handling activity complexity across 3PL sites

08

OEM and Automotive

Medical device fulfillment billing, cold chain storage, high handling charge variability

09

Global Trade

JIT supply chain, multi-modal, high carrier diversity and charge complexity

10

Logistics & 3PL

Multi-client billing accuracy, multi-client invoice management, margin-sensitive audit

Mode Coverage
01

Storage and Warehousing

Pallet, cubic, and weight-based storage fee validation

01

Pick and Pack

Activity-level and SKU-level handling charge audit

01

Value-Added Services

Kitting, labeling, repackaging, and inspection billing validation

01

Inbound and Outbound Handling

Receiving, put-away, dispatch, and accessorial charge audit

01

Accessorials

Fuel surcharges, hazmat fees, after-hours charges, minimum order fee validation

01

Multi-Provider

Consolidated billing audit across multiple 3PL providers and locations

AI Teams

Meet the  Agents Auditing Your 3PL and 4PL Invoices Every Month

Freehand deploys  specialized AI agents across each step so every invoice clears with zero  manual review.

Step 01
IA

Invoice Audit Agent

Validates every invoice line against the contracted rate schedule. Storage fees, handling charges, VAS billing, and accessorials each checked in a single pass. Rate misapplications and quantity errors flagged before approval.

Zero manual review per cycle
Step 02
AM

Activity Matching Agent

Cross-references every charge against the rate schedule and activity records in your 3PL contract. Billing for unperformed services, incorrect rate tiers, and measurement errors identified and queued for dispute.

Every charge matched to the contract
Step 03
DM

Dispute Management Agent

Files structured billing dispute submissions directly with the 3PL provider for every confirmed discrepancy. Tracks resolution status, escalates aged disputes, and logs every provider response against the original claim.

Disputes filed, tracked, and resolved
Step 04
SI

Spend Intelligence Agent

Classifies  every 3PL and 4PL billing event by provider, location, service type, and cost  center. Delivers a consolidated, finance-grade spend view across all  providers at any point in the month.

Consolidated 3PL and 4PL spend view, any point in the month
Get Started

See What  Freehand Recovers from Your 3PL and 4PL Billing.

3PL and  4PL invoices are approved on trust at most enterprises. Freehand's AI Teams  validate every line item, dispute every overcharge, and deliver a  consolidated spend view across all provider relationships. Starting within  weeks.