Freight audit and payment software

Freight Audit and Payment Software That Audits Every Invoice, Every Line, Every Mode

BPO-led freight audit covers only a fraction of what enterprises actually ship. Freehand's AI Teams process 100% of invoices parcel, LTL, FTL, ocean, and air catching overcharges, duplicates, and rate discrepancies on every line. No sampling, no added headcount.

$6B+
freight spend managed
100%
invoice audit coverage
85%
reduction in BPO cost
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
PROVEN IMPACT

Measurable Results From Day One

Real-world results from enterprises using Freehand to automate freight audit and payment operations.

95%
Invoice accuracy rate with exception detection
90%
Freight audit & payments invoice coverage
60%
Reduction in audit management effort
Platform Capabilities

Built for the Full Freight Audit and Payment Lifecycle

Every capability needed to move from sample-based, BPO-dependent audit to autonomous, 100% coverage.

Invoice Audit

Dispute & Recovery

GL & Finance

Integration & Data

100% Multi-Modal Invoice Coverage

Every invoice, every mode, validated against contracted rates no sampling, from day one.

3-Way and 4-Way Matching

Every invoice matched against contracted rate, shipment record, and PO discrepancies flagged before payment releases.

Automated Dispute Filing & Tracking

Confirmed overcharges go straight to dispute tracked, escalated, no analyst follow-up.

Accessorial & Surcharge Audit

Accessorials cross-checked against your rate schedule every cycle overcharges disputed automatically.

GL Coding & Cost Allocation

Freight costs auto-coded to GL, cost center, and business unit including complex splits.

Live Accruals & Forecasting

Freight costs accrued at tender, updated in transit a real-time liability view, not a month-end estimate.

Native ERP Integration

Connects to SAP, Oracle, JD Edwards, and NetSuite postings pushed via API/EDI, no manual entry.

TMS-Agnostic Integration

Connects to Oracle TMS, Blue Yonder, MercuryGate, Manhattan, or e2open no rip-and-replace, no migration to go live.

Every mode. Every carrier. Every charge

Parcel & Air

DIM weight, zone, surcharge, accessorial & residential fees

Truckload (LTL & FTL)

NMFC classification, fuel surcharge, detention and accessorial

Ocean FCL/LCL

Port fees, B/L charges, BAF/CAF, demurrage

Intermodal & Rail

Multi-leg cost allocation, drayage validation

Ocean

Per-stop, zone-based & weight-break charge

Multi-Modal

Cross-mode cost allocation & GL mapping

Case Studies

100% Coverage. BPO Replaced. Same Team.

Real outcomes from enterprises that have replaced BPO-led freight audit with Freehand's AI Teams.

Case Study 01

Fortune 100 Consumer Electronics
Company

A global consumer electronics manufacturer with over $2B in annual freight spend processed across multiple ERPs and business units. Freight audit ran through a BPO on a sample basis. GL coding errors, accessorial overcharges, and duplicate billings were not being systematically caught or recovered.

Fortune 100 · Consumer Electronics · Manufacturing

$3M+

In annual freight overcharges recovered

100%

Invoice audit coverage across $2B in freight spend

  • Full transition from sample-based BPO audit to 100% AI-powered coverage across all modes
  • GL coding automated across all business units and geographies. Finance closed on accurate data.
  • 60% reduction in freight management effort; carrier payment on-time rate reached 100%
Case Study 02

Global Social Media & Technology Leader

A Fortune 500 technology enterprise with freight invoices processed through a manual, BPO-supported audit workflow. Coverage was partial. GL coding ran on human input. Finance had no real-time view of freight liability or overcharge rates at any point in the month

Fortune 500 · Industrial Manufacturing

90%

Reduction in invoice processing time

100%

Straight-through audit and processing rate achieved

  • Replaced CTSI Global with Freehand AI Teams. Full transition in 12 weeks.
  • GL coding automated across multi-dimensional cost structure, multiple divisions, cost centers, and geographies
  • Finance gained real-time freight cost visibility and overcharge recovery tracking for the first time

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Works where your data already lives

AI Teams read from the tools teams use and post outcomes to the systems finance trusts.

Recover margin. Enforce contracts. Close the loop.

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