Freight Billing Software

AI Freight Billing Software That Audits Every Charge and Pays Every Carrier on Time

Enterprises managing freight at scale overpay 2-5% of total freight spend annually. Freehand's AI Teams for Freight Billing validate every invoice, catch every overcharge, code every cost, and disburse every payment with a complete audit trail and no added headcount.

$4.1M
avg annual recovery
100%
invoice audit coverage
12–14 wks
to live & auditing
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
The Solution

What Freehand Does Across the Freight Billing Lifecycle

Freehand's AI Teams execute the full freight billing lifecycle autonomously, from invoice ingestion and charge validation through dispute management, GL coding, accrual maintenance, and ERP disbursement. Each agent owns a distinct billing step.

100% Freight Billing Coverage

Every freight billing invoice is validated against contracted rates, shipment records, and accessorial schedules. Rate mismatches, duplicate submissions, and billing overcharges caught before payment clears. No sampling.

GL Coding & Cost Allocation

The GL Coding Agent assigns cost centers, GL accounts, and business units based on rules mapped to your chart of accounts. Complex freight billing cost splits across divisions, brands, and geographies handled at invoice time, accurately.

Automated Dispute Filing

When a freight billing discrepancy is confirmed, the Dispute Management Agent files a structured claim directly with the carrier, tracks resolution status, and escalates unresolved billing disputes no human queue, no manual follow-up.

ERP Payment Disbursement

The Payment Orchestration Agent generates billing payment files in your ERP's required format and pushes them directly to SAP, Oracle Cloud ERP, Oracle JDE, or NetSuite via native connectors.

Freight Spend Intelligence

The Spend Intelligence Agent classifies every freight billing event by mode, carrier, cost center, and charge type giving Finance a single, finance-grade view of freight billing spend across the business.

Real-Time Billing Accruals

Freight billing costs are accrued at tender and updated as shipments move. The Accrual & Forecast Agent reconciles actuals against accruals when invoices arrive. Finance has a live view of freight billing liability at any point in the month.

Why Choose Freehand?

What Changes When Freight Billing Runs on AI Teams

The difference isn't incremental. Every manual handoff in the freight billing lifecycle is removed.

Without Freehand
With Freehand
Freight billing invoices are sampled, not fully audited. Overcharges in unchecked billing pass through every cycle
Invoice Audit Agent validates 100% of freight billing lines against contracted rates. Zero sampling.
Accessorial billing errors pass through manual review unchallenged each cycle
Freehand validates every accessorial billing charge against your negotiated schedule before payment clears automatically.
Freight billing accruals estimated at month-end; Finance closes on approximations
Live freight billing accruals from tender to payment. Finance closes on verified numbers.
Disputed freight billing invoices sit in queues; carrier response timelines run in weeks
Dispute Management Agent files and tracks freight billing disputes automatically. No manual queue.
Duplicate billing submissions surface post-payment; recovery is manual and incomplete
Anomaly Detection Agent blocks duplicate freight billing submissions before disbursement, every cycle.
Freight billing data split across carrier portals, TMS systems, and spreadsheets with no unified view
Complete audit trail per billing payment invoice, shipment, contracted rate, approval, and disbursement.
Benefits

Measurable Outcomes from Week One

Outcomes measured from live deployments across Fortune 500 freight audit and payment operations.

$4.1M+
in annual freight billing savings recovered
90%
freight billing invoice coverage
12–14 wks
to live freight billing automation

GL coding and cost allocation run automatically. Finance closes the month on accurate freight billing data.

Freight billing accruals update in real time as shipments move. Finance has a verified view of billing liability at any point in the month.

Carrier payments go out on time. Escalations, capacity disputes, and service tier downgrades from late freight billing are eliminated.

Every freight billing payment is traceable invoice, shipment data, contracted rate, approval workflow, and payment record all linked.

Compliant freight billing invoices require no handoffs. Billing exceptions are categorized, routed, and resolved in days.

Freight billing data is classified and finance-grade, available at any point in the month from a single platform.

Case Studies

$14M Recovered. 100% Coverage. Same Team.

Real outcomes from enterprises that have deployed Freehand across their freight billing operations.

Case Study 01

Fortune 100 Consumer Electronics Company

A global consumer electronics manufacturer with over $2B in annual freight spend processed across multiple ERPs and business units. Freight audit ran through a BPO on a sample basis. GL coding errors, accessorial overcharges, and duplicate billings were not being systematically caught or recovered.

Fortune 100 · Consumer Electronics · Manufacturing

$3M+

In annual freight overcharges recovered

100%

Invoice audit coverage across $2B in freight spend

  • Full transition from sample-based BPO audit to 100% AI-powered coverage across all modes
  • GL coding automated across all business units and geographies. Finance closed on accurate data.
  • 60% reduction in freight management effort; carrier payment on-time rate reached 100%
Case Study 02

Global Social Media & Technology Leader

A Fortune 500 technology enterprise with freight invoices processed through a manual, BPO-supported audit workflow. Coverage was partial. GL coding ran on human input. Finance had no real-time view of freight liability or overcharge rates at any point in the month.

Fortune 500 · Industrial Manufacturing

90%

Reduction in invoice processing time

100%

Straight-through audit and processing rate achieved

  • Replaced CTSI Global with Freehand AI Teams. Full transition in 12 weeks.
  • GL coding automated across multi-dimensional cost structure, multiple divisions, cost centers, and geographies
  • Finance gained real-time freight cost visibility and overcharge recovery tracking for the first time
Platform Capabilities

Built for the Full Freight Billing Lifecycle

Every capability needed to take freight billing from manual and partial to autonomous and complete.

Automated Invoice Approval Workflows

Configurable thresholds route freight billing invoices directly to payment or secondary review. Compliant invoices never require manual routing. Straight-through freight billing from day one.

GL Coding & Cost Allocation

Freight billing costs coded to the correct GL account, cost center, and business unit automatically. Multi-dimensional allocation logic handles complex billing cost splits across divisions, brands, and geographies.

Live Accruals & Forecasting

Costs accrued at tender, updated as shipments move, reconciled at invoice time. Finance has an accurate liability view at any point in the month, not an estimate built at close.

Early Payment & Discount Capture

Freehand captures early payment discounts across the carrier network automatically. Payment performance tracked per carrier for contract negotiations.

Complete Audit Trail & Controls

Every payment backed by a full audit trail invoice, shipment data, contracted rate, approval workflow, and disbursement confirmation, in one place, always queryable.

Duplicate & Anomaly Detection

Every invoice is checked against prior submissions across PRO and BOL variants before disbursement. Duplicates are blocked automatically, recovery is never needed after the fact.

Native ERP Integration

Connectors to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. Payment files generated in your ERP's required format and pushed directly via API or EDI.

TMS-Agnostic Integration

Connects to Oracle TMS, Blue Yonder, MercuryGate, Manhattan, or e2open. No rip-and-replace. No TMS migration required to go live.

Multi-Entity & Multi-Currency

Payment orchestration across currencies, legal entities, and geographies. Exchange rate management and cross-border compliance built in, no manual FX handling required.

Built For

Every Industry. Every Mode. One Platform.

Deployed across freight profiles with the highest billing volume, charge complexity, and GL coding demands.

01

Industrial Manufacturing

High freight spend, carrier diversity, tariff and trade compliance exposure

02

Life Sciences & Pharmaceutical

Regulated freight, temperature-controlled shipments, strict compliance and audit requirements

03

Healthcare

Time-sensitive shipments, cold chain complexity, high carrier charge variability

04

Logistics & 3PL

Multi-client invoice management, high volume, margin-sensitive payment cycles

05

Retail & E-Commerce

High LTL and parcel volume, last-mile billing complexity, peak-season invoice surges

06

Consumer Electronics

Global parcel and ocean freight, complex accessorial structures, high billing error rates

07

CPG & FMCG

Multi-modal, high accessorial volume, complex cost allocation across brands and geographies

08

Retail Grocery

High invoice frequency, regional carrier networks, parcel and LTL cost management

09

OEM & Automotive

JIT supply chain, multi-modal, high carrier diversity and charge complexity

10

Global Trade

Multi-currency, cross-border compliance, ocean and air freight complexity

Mode Coverage
01

Parcel & Air

DIM weight, zone, surcharge, accessorial & residential fees

01

LTL / FTL

NMFC classification, fuel surcharge, detention and accessorial

01

Ocean FCL/LCL

Port fees, B/L charges, BAF/CAF, demurrage

01

Intermodal & Rail

Multi-leg cost allocation, drayage validation

01

Last-Mile

Per-stop, zone-based & weight-break charge

01

Multi-Modal

Cross-mode cost allocation & GL mapping

AI Teams

Meet the Agents Working Your Freight Billing 24/7

Freight billing spans charge validation, dispute management, GL coding, disbursement, accruals, and spend reporting each a manual handoff in most operations. Freehand's AI Teams own every step so no billing error goes unchallenged.

Step 01
IA

Invoice Audit Agent

Validates every freight billing invoice against contracted rates, shipment records, and accessorial schedules. Rate errors, overcharges, and duplicate billing caught before payment clears.

100% freight billing coverage, zero sampling
Step 02
DM

Dispute Management Agent

Files structured claims for confirmed freight billing discrepancies directly with the carrier. Tracks resolution status and escalates unresolved billing disputes on a defined timeline.

Freight billing disputes resolved in days, not weeks
Step 03
GL

GL Coding Agent

Assigns cost centers, GL accounts, and business units using rules mapped to your chart of accounts. Complex freight billing cost splits handled automatically at invoice time.

Zero manual freight billing journal entries
Step 04
SI

Spend Intelligence Agent

Delivers real-time visibility into freight billing spend across modes, lanes, carriers, and cost centers. Classified and finance-grade at any point in the month.

Finance-grade freight billing data, any point in the month

Recover margin. Enforce contracts. Close the loop.