See how Freehand recovers margin you're already losing

Map your commercial agreements to real-world execution - recovering 2-5% in lost margins and ensuring 100% audit coverage.

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We identify exactly where you’re leaking margins

See how our AI Teams cross-check contracts, and resolve overcharges

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Procurement Software

Procurement Software Built for the Complexity of Freight Spend

General procurement tools were built for catalog spend. Freight procurement is different dynamic carrier markets, mode-specific rate structures, and bid cycles that run on deadlines. Freehand's AI Teams run the full sourcing lifecycle without the manual overhead.

30%
shorter sourcing cycles
97%
customer retention rate
12-14 wks
to live and sourcing
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
The Solution

What Freehand Does Across the Freight Procurement Lifecycle

Freehand's AI Teams run the full freight sourcing lifecycle lane analysis, RFQ creation, carrier bid management, scenario modeling, and contract award.

Automated RFQ Creation and Distribution

The RFQ Builder Agent builds RFQ packages from your lane data, historical volumes, and service requirements. Distributed to the right carrier set automatically - no manual packaging, no email chains.

Carrier Bid Normalization

Bids arrive in different formats. Freehand normalizes every carrier response into a structured comparison view. Rate, service level, coverage, and historical performance in one place.

Scenario Modeling and Award Optimization

The Scenario Optimization Agent models allocation scenarios across your carrier base before award. Primary, backup, and spot allocation tested against cost, service, and risk before a single contract is signed.

Contract Rate Integration

Negotiated rates flow directly from sourcing into audit and payment. The gap between contracted rate and billed rate is closed at the source, not discovered months later in invoice review.

Freight Spend Intelligence

The Spend Intelligence Agent classifies freight spend by mode, carrier, lane, and cost center. Procurement has a finance-grade view of what was committed versus what was spent across the carrier base.

Continuous Market Benchmarking

Freehand's Context Graph maintains market rate benchmarks by lane and mode. Procurement teams see where contracted rates sit relative to market before entering a bid cycle.

Why Choose Freehand

What Changes When Freight Procurement Runs on AI Teams

The gap between traditional procurement cycles and AI-driven sourcing shows up in cycle time, award quality, and spend leakage.

Without Freehand
With Freehand
RFQ builds take weeks of analyst time across lane lists, templates, and carrier email distribution
RFQ Builder Agent builds and distributes packages from lane data and volume history. Days, not weeks.
Carrier bids arrive in different formats and require manual normalization
Every bid normalized into structured comparison rate, service, coverage, and performance side by side.
Award decisions made on lowest bid without modeling cost, service, or risk
Scenario Optimization Agent models primary, backup, and spot allocation before award.
Contracted rates from sourcing don't transfer cleanly into audit and payment
Negotiated rates flow directly from sourcing into audit. The contracted rate is the audit benchmark from day one.
Procurement has no consolidated view of freight spend across carriers, modes, and regions
Spend Intelligence Agent delivers a finance-grade freight spend view by lane, mode, carrier, and cost center.
Sourcing cycles repeat annually regardless of market movement or contract underperformance
Context Graph benchmarks contracted rates against market continuously. Procurement teams know when to go back to market.
Benefits

Measurable Outcomes from Week One

Outcomes measured from live deployments across Fortune 500 freight procurement operations.

30%

reduction in freight sourcing cycle time

97%

customer retention rate across Freehand deployments

100%

contracted rate integration into audit and payment from day one

RFQ packages built and distributed in days. Procurement cycles that took six to eight weeks close faster.
Carrier bids are normalized automatically. Procurement teams spend time on award decisions, not spreadsheet reconciliation.
Award decisions are backed by scenario modeling. Cost, service, and risk are modeled across the carrier base before any contract is signed.
Contracted rates transfer directly into audit and payment. Overcharges against negotiated rates are caught at invoice time, not during quarterly reviews.
Freight spend is visible by lane, carrier, mode, and cost center at any point. Category managers negotiate from current data.
Market benchmarking is continuous. Procurement knows where contracted rates stand relative to the market before the next bid cycle opens.
Case Studies

Sourcing Cycles Cut in Half. Same Team.

Real outcomes from enterprises that have deployed Freehand across freight procurement operations.

Case Study 01

Fortune 100 Consumer Electronics Company

A global consumer electronics manufacturer running freight sourcing through a manual RFQ process across hundreds of lanes and a large carrier base. Bid cycles were taking eight to twelve weeks. Award decisions were made without scenario modeling. Contracted rates were not consistently making it into audit and payment systems.

Fortune 100 · Electronics

30%

Reduction in freight sourcing cycle time

100%

Contracted rate transfer into audit and payment

RFQ build and carrier distribution automated across all active lanes
Award scenario modeling deployed for the first time across all carrier allocations
Contracted rates flowed directly from sourcing into Freight Audit & Payment from go-live
Case Study 02

Global Retail Enterprise

A large retail enterprise managing freight procurement across parcel, LTL, and FTL with separate sourcing teams per mode. No consolidated spend view. Carrier performance data was not factored into award decisions. Sourcing and payment were running as separate, disconnected processes.

Fortune 500 · Industrial Manufacturing

60%

Reduction in manual sourcing effort

70%

Comparison cycle cut

Finance-grade freight spend visibility delivered
Unified freight procurement view delivered across parcel, LTL, and FTL
Sourcing and Freight Audit & Payment connected for the first time
Platform Capabilities

Built for the Full Freight Procurement Lifecycle

Every capability needed to run freight sourcing from lane analysis through award, with contracted rates flowing into audit.

Automated RFQ Creation and Distribution

RFQ Builder Agent builds packages from lane data, volume history, and service requirements. Distributed to the right carrier set automatically. No manual packaging or email chains.

Carrier Bid Normalization and Comparison

Every carrier response normalized into a structured comparison view. Rate, service level, lane coverage, and historical performance in one place. Procurement teams spend time on decisions, not spreadsheets.

Scenario Modeling and Award Optimization

Scenario Optimization Agent models primary, backup, and spot allocation scenarios before any award is made. Cost, service risk, and carrier coverage tested against your actual freight profile.

Contract Rate Integration

Scenario Optimization Agent models primary, backup, and spot allocation scenarios before award. Cost, service risk, and coverage tested against your actual freight profile.

Freight Spend Intelligence

Every freight spend event classified by mode, carrier, lane, and cost center. Finance-grade procurement data available at any point in the month. Category managers negotiate from current, complete data.

Market Rate Benchmarking

Contracted rates benchmarked against market continuously via the Context Graph. Procurement teams know where they stand relative to market before entering a bid cycle, not after.

ERP and Finance Integration

Connectors to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. Sourcing commitments and spend data flow directly into Finance without manual export or reconciliation.

TMS-Agnostic Integration

Connects to Oracle TMS, Blue Yonder, MercuryGate, Manhattan, and e2open. Sourcing data flows into existing TMS workflows without migration or rip-and-replace.

Carrier Performance Tracking

On-time delivery, billing accuracy, and service level adherence tracked per carrier across every lane. Performance data feeds directly into the next sourcing cycle.

Built For

Every Industry. Every Mode. One Platform.

Deployed across industries where freight spend is large, carrier diversity is high, and procurement cycle quality determines landed cost.

01

Industrial Manufacturing

High freight spend, carrier diversity, tariff and trade compliance exposure

02

Life Sciences & Pharmaceutical

Regulated freight, complex accessorial structures, strict compliance requirements

03

Healthcare

Time-sensitive shipments, cold chain complexity, high carrier charge variability

04

Logistics & 3PL

Multi-client invoice management, high volume, margin-sensitive payment cycles

05

Retail and E-Commerce

High LTL and parcel volume, last-mile carrier sourcing, peak-season capacity procurement

06

Food & Beverage

Temperature-controlled freight, regional carrier networks, high accessorial volume

07

CPG and FMCG

Multi-modal sourcing, high carrier diversity, lane procurement across brands and regions

08

Consumer Electronics

Global parcel and ocean freight, complex carrier networks, high lane-level rate negotiation volume

09

OEM & Automotive

JIT supply chain, multi-modal, high carrier diversity and charge complexity

10

Global Trade

Multi-currency, cross-border compliance, ocean and air freight complexity

Mode Coverage
01

Parcel & Air

Zone-based rate sourcing, dimensional weight negotiation, accessorial schedule procurement

01

LTL / FTL

NMFC classification, fuel surcharge negotiation, lane-level rate card sourcing

01

Ocean FCL/LCL

Port pair sourcing, BAF/CAF negotiation, carrier lane coverage procurement

01

Intermodal & Rail

Multi-leg lane sourcing, drayage carrier procurement, rate card management

01

Last-Mile

Per-stop and zone-based carrier sourcing, weight-break rate negotiation

01

Multi-Modal

Cross-mode carrier base procurement, consolidated spend view across sourcing cycles

AI Teams

Meet the Agents Running Your Freight Procurement Cycle

Freehand deploys one AI Team with four specialized agents, each owning a distinct part of the procurement lifecycle.

Step 01
RFQ

RFQ Builder Agent

Builds RFQ packages from lane data, historical volumes, and service requirements. Distributes to the right carrier set. Tracks response rates and sends reminders. The full pre-bid cycle runs without analyst involvement.

RFQ cycles in days, not weeks
Step 02
GL

Bid Normalization Agent

Collects carrier responses across formats and normalizes them into a structured comparison view. Rate, coverage, service level, and historical performance presented side by side for every lane in the bid package.

Structured bid comparison, no spreadsheets
Step 03
SO

Scenario Optimization Agent

Models primary, backup, and spot allocation scenarios before award. Tests cost, service risk, and lane coverage against your actual freight profile. Procurement teams make award decisions on modeled outcomes, not gut calls.

Award decisions on modeled data
Step 04
GL

Spend Intelligence Agent

Classifies every freight spend event by mode, carrier, lane, and cost center. Benchmarks contracted rates against market. Feeds performance data into the next sourcing cycle automatically.

Finance-grade spend data feeding every bid cycle
Get Started

See What Freehand Does for Your Sourcing Cycle.

Freight procurement teams are running dynamic carrier markets on tools built for static catalog spend.
Freehand's AI Teams source every lane, normalize every bid, and connect contracted rates directly into audit and payment.