One system for how your spend actually works

Connect your commercial truth to operational reality. AI Teams audit and act; you set the guardrails in Studio.

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Trusted by global leaders in Logistics, Manufacturing, and Retail

Built for real-world spend

Freight is where we started — dense contracts, messy invoices, real money on the line. The same architecture applies wherever spend hides in documents and exceptions.

Knowledge Graph

Your spend in context - not in silos

We unify what’s in your ERP, what’s in your contracts, and what happened in execution. Agents don’t guess; they work from the relationships between lanes, rates, shipments, and invoices.

Full-context ingestion

Connects structured data (ERP exports, rate cards, TMS records), semi-structured data (EDI feeds, shipment events), and unstructured data (emails, contracts, PDFs) into a single queryable layer.

Relational mapping

Maps entities natively - how a lane links to a rate card, a rate card to a carrier, a carrier to an invoice, an invoice to what was actually delivered.

Grounded reasoning

Every AI output is anchored in verified graph facts, so Agents reason from evidence and never approximate.

Logistics Language Model™

The right model for the job

Different tasks need different capabilities — extraction, judgment, negotiation support. We route work accordingly and keep outputs tied to what’s in your graph, not generic training chatter.

We unify what’s in your ERP, what’s in your contracts, and what happened in execution. Agents don’t guess; they work from the relationships between lanes, rates, shipments, and invoices.

FREEHAND STUDIO

You define how far autonomy goes

Studio is where operators set rules in plain language - what auto-approves, what stops for a human, what gets escalated. You get visibility into what each AI Team did and why.

Natural language rules

Define what agents approve automatically, what they escalate, and what they hold — in plain language, no code required.

Agent observability and evals

See exactly what every Agent did on every decision, flag underperformance, and tune rules in real time.

Continuous learning

Every resolved exception feeds back into the knowledge graph, making the system more accurate with every cycle.

Decisions you can defend

Every action logs what data and rule it relied on - so finance and ops aren’t arguing from memory.

Know the “why.”

See the document, clause, or data point behind each outcome.

See performance, not black boxes.

Spot drift, compare outcomes, and adjust rules without a rebuild.

Autonomy on your terms.

Choose where agents run end-to-end and where a person must sign off.

Enterprise-ready from day one

Encryption in transit and at rest, role-based access, and audit trails designed for financial scrutiny.

TLS 1.3 and AES-256 encryption
Audit trail
Full RBAC

We work where your data already lives

Freehand agents execute in the tools your team already uses and post results to the systems you already trust.

Frequently Asked Questions

Have further questions and can’t find the answers?

Contact us

How does Freehand connect to our systems?

SAP, Oracle, Dynamics, JDE, NetSuite, plus EDI, API, SFTP, and common middleware. We meet you where your data is.

Do we need engineers to run it?

No. Studio is built for ops and finance; IT is typically involved only for initial integrations.

How do we trust the AI isn’t making things up?

Outputs are tied to verified records in your graph — contracts, shipments, invoices — not invented context.

How does it get smarter over time?

Resolved exceptions and your feedback feed back into the system so the next cycle is sharper.

See the platform on your own spend

We’ll walk through how AI Teams would interpret your contracts and invoices - and what recovery could look like.

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See how Freehand recovers margin you're already losing

Map your commercial agreements to real-world execution - recovering 2-5% in lost margins and ensuring 100% audit coverage.

What to expect in the call

We identify exactly where you’re leaking margins

See how our AI Teams cross-check contracts, and resolve overcharges

Get a savings estimate based on your current spend and systems.

Trusted & Recognized by

KEARNEY
pwc
Gartner

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