FREEHAND FOR Logistics
One lens on logistics spend - warehouses, providers, every mile
Freehand deploys specialized AI Teams to autonomously enforce commercial contracts, resolve SLA disputes, and optimize your procurement so you never pay for a service you did not receive.
Trusted by global leaders in Logistics, Manufacturing, and Retail
50 - 60%Reduction in RFP Cycle Time
100%invoice audit coverage across all logistics providers
5 - 10%Logistics spend identified as billing errors
FasterSLA dispute resolution with automated evidence generation
Why logistics spend stays opaque
The sheer volume and complexity of modern S2P data have overwhelmed teams and legacy systems, leaving millions in revenue quietly exposed.
Invoices outrun the team.
Contracts and rate tables change; static rules don’t. Fees and SLA penalties slip through as accepted variance.
Sourcing runs on last year’s spreadsheet.
Vendor picks skew expensive when performance data never meets the RFP.
True cost-to-serve is fragmented.
Warehousing, fulfilment, and last-mile live in different tools - so finance sees slices, not the network.
Disputes are a symptom.
The goal isn’t a prettier dispute queue - it’s catching mismatch before it hits the relationship.
how it works
Al Teams covering the full logistics spend lifecycle. Working 24/7.
Freehand Al Teams work around the clock to enforce SLA contracts, source smarter providers, automate accounts receivable, and unify spend intelligence across your entire logistics network.
how it works
Logistics Invoice Audit
Match every charge to contract + what actually happened — storage, picks, accessorials, SLA penalties. Exceptions get evidence packs and routing; consolidation replaces swivel-chair reconciliation.
Logistics Sourcing
Shorter cycles without weaker bids - demand signals, structured RFPs, normalized responses, scenarios, award — informed by how providers actually billed and performed.
Logistics Accounts Receivable
Validate outbound billing against customer agreements; automate cash application, short-pays, deductions, and collections paths — humans see escalations, not every line.
Logistics Spend Intelligence
One place for warehouse, fulfillment, last-mile, and freight-adjacent costs. Ask in plain language; get answers with sources — plus alerts before drift becomes quarter-end pain.
Every provider type. Every charge line.
3PL Warehousing
Storage, handling, pick-and-pack, inbound/outbound, cross-docking
Last-Mile Delivery
Zone-based rates, weight breaks, per-stop fees, delivery area supplements
Ancillary Services
Labeling, cross-docking, value-added services, reverse logistics
Fulfillment and E-Commerce
Per-order fees, returns, kitting, SLA penalties, multi-channel fulfillment
Cold Chain and Specialized
Temperature compliance fees, handling premiums, hazmat, high-value
Logistics Services Providers (AR)
3PLs, carriers, freight forwarders, warehouse operators (collections, cash application)
Powered by the Freehand knowledge graph.
A proprietary semantic layer that unifies logistics contracts, operational activity data, invoice records, SLA terms, provider performance, and historical exceptions. Al agents reason across fragmented data, detect patterns, explain variances, and continuously improve.
WMS Data | Operational Activity | Email Invoices | Rate Cards | 3PL Contracts | Dispatch Records
Logistics Ontology | Providers > Contracts > SLAs | Planned vs. Actual | Invoice > Audit Events | AR > Collections > Disputes
Contract Ingestion | Activity Matching | SLA Enforcement | Invoice Validation | Dispute Management | Spend Consolidation | Cost-to-Serve | Cash Application | Collections | AR Intelligence | Provider Scoring | RFP Builder | Bid Analysis | Benchmarking
We meet you where you work
Pull from the systems ops and finance already use; post outcomes back to the ERP and tools that matter.
Discover insights & best practices
View all resources
Frequently Asked Questions
Have further questions and can’t find the answers?
Contact us
What does Freehand do for logistics spend?
We validate invoices against contracts and operational activity across warehousing, fulfillment, last-mile, and related services; support sourcing and contracting; unify spend visibility — and for logistics providers, we automate large parts of billing hygiene and AR.
Shippers vs logistics providers — who is this for?
Both. Shippers recover leakage and see cost-to-serve. 3PLs, carriers, forwarders, warehouse operators get contract-aligned outbound billing and AR automation (cash application, deductions, collections).
What gets audited?
Line-level charges against agreed rates and SLAs — storage, handling, picks, accessorials, penalties — across the provider types you use.
How does sourcing connect to audit?
Contract terms flow into validation so bills match what was awarded; performance and exception history feeds the next cycle instead of starting from a blank RFP.
What do we ingest?
PDF, EDI, spreadsheets, email attachments — normalized without one-off parsers per vendor.
How do you connect technically?
SAP, Oracle, Dynamics, JDE, NetSuite; WMS and logistics data via API, EDI, SFTP, DB sync, and common middleware.
Recover margin. Enforce contracts. Close the loop.
