AI-POWERED PROCUREMENT SOFTWARE FOR ENTERPRISE SHIPPERS

Procurement Software Built for the Complexity of Freight Spend

General procurement tools are built for catalog spend, not the dynamic carrier markets and mode-specific rate structures freight sourcing runs on.

30%
shorter sourcing cycles
97%
customer retention rate
12-14 wks
to live and sourcing
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
freight payment problems

Freight Procurement Runs on Tools Built for Catalog Spend, Not Carrier Markets.

Most enterprises run freight sourcing on spreadsheets and annual RFQ cycles that don't track how carrier rates actually move.

Annual RFQ Cycles on a Spot Market

Annual bid cycles lock in rates against market conditions that no longer exist by the time contracts execute.

Manual RFQ Build and Distribution

Procurement teams spend weeks building lane lists and distributing RFQs by email before a single bid comes back.

No Structured Bid Comparison

Carrier bids arrive in different formats, and normalizing them for comparison consumes analyst time and introduces errors.

Award Decisions Without Scenario Modeling

Procurement teams award contracts without running allocation scenarios. Cost, service risk, and backup coverage are never modeled.

No Spend View Across Carriers

Freight spend is distributed across carriers, modes, and regions with no consolidated view. Category managers negotiate without data.

Sourcing Lacks Audit Link

Contracted rates negotiated in sourcing rarely make it into audit and payment systems cleanly. The gap between negotiated and billed goes untracked.

Freight procurement teams manage a dynamic carrier market with tools built for stable catalog spend, resulting in slow cycles, thin data, and awards made without scenario modeling.
freight payment solutions

What Freehand Does Across the Freight Procurement Lifecycle

Freehand's AI Teams run the full sourcing lifecycle: lane analysis, RFQ creation, bid management, scenario modeling, and contract award.

Automated RFQ Creation and Distribution

The RFQ Builder Agent builds packages from lane data, volumes, and service requirements, and distributes them automatically, no manual packaging or email chains.

Carrier Bid Normalization

Bids arrive in different formats. Freehand normalizes every response into a structured comparison of rate, service level, coverage, and history.

Scenario Modeling and Award Optimization

The Scenario Optimization Agent models primary, backup, and spot allocation across your carrier base before a single contract is signed.

Contract Rate Integration

Negotiated rates flow directly from sourcing into audit and payment, closing the gap between contracted and billed rate at the source, not months later.

Freight Spend Intelligence

The Spend Intelligence Agent classifies freight spend by mode, carrier, and cost center, giving Procurement a finance-grade view of committed versus spent.

Continuous Market Benchmarking

Freehand's Context Graph maintains market rate benchmarks by lane and mode, so Procurement knows where contracted rates stand before the next bid cycle.

Why Choose Freehand?

Annual Bid Cycles vs. Continuous Market Data

The gap between traditional procurement cycles and AI-driven sourcing shows up in cycle time, award quality, and spend leakage.

Without Freehand
With Freehand
RFQ builds take weeks of analyst time across lane lists, templates, and carrier email distribution.
RFQ Builder Agent builds and distributes packages from lane data and volume history. Days, not weeks.
Carrier bids arrive in different formats. Normalizing them for comparison consumes analyst time and introduces errors.
Every carrier response is normalized into a structured comparison of rate, service level, coverage, and history.
Award decisions are made on lowest bid, without modeling cost, service, or risk.
Scenario Optimization Agent models primary, backup, and spot allocation before award.
Contracted rates from sourcing don't transfer cleanly into audit and payment.
Negotiated rates flow directly into audit. The contracted rate is the benchmark from day one.
Procurement has no consolidated view of freight spend across carriers, modes, and regions.
Spend Intelligence Agent delivers a finance-grade freight spend view by lane, mode, carrier, and cost center.
Sourcing cycles repeat annually regardless of market movement or contract underperformance.
Context Graph benchmarks contracted rates against market continuously. Procurement knows when to go back to market.
freight payment Benefits

Measurable Outcomes from Week One

Outcomes measured from live deployments across Fortune 500 freight procurement operations.

30%
reduction in freight sourcing cycle time
97%
customer retention rate across Freehand deployments
100%
contracted rate integration into audit and payment from day one

RFQ packages built and distributed in days. Procurement cycles that took six to eight weeks close faster.

Carrier bids are normalized automatically. Procurement spends time on award decisions, not spreadsheet reconciliation.

Award decisions are backed by scenario modeling, with cost, service, and risk modeled across the carrier base before any contract is signed.

Contracted rates transfer directly into audit and payment. Overcharges against negotiated rates are caught at invoice time, not during quarterly reviews.

Freight spend is visible by lane, carrier, mode, and cost center at any point, so category managers negotiate from current data.

Market benchmarking runs continuously, so Procurement knows where contracted rates stand before the next bid cycle opens

Case Studies

Sourcing Cycles Cut in Half. Same Team.

Real outcomes from enterprises that have deployed Freehand across freight procurement operations.

Case Study 01

Specialty Marine and Recreation Retailer

A specialty marine and recreation retailer had no market rate visibility or negotiating leverage after a decade of broker-managed freight procurement.

Retail · Marine & Recreation

400+

Inbound suppliers rerouted to a company-owned procurement platform

220 stores

Now served through carrier relationships negotiated directly

400+ inbound suppliers rerouted from broker-managed procurement to a company-owned platform.220 retail stores now served through carrier relationships the company negotiates and controls directly.Broker dependency eliminated, with full ownership of carrier contracts and rate data.
Case Study 02

North America's Leading Distributor of Shipping and Packaging Supplies

North America's leading distributor of shipping and packaging supplies automated a freight procurement process that previously took 14 hours per carrier evaluation.

Wholesale Distribution · Packaging & Supplies

3 weeks faster

Procurement hours saved annually through automated carrier analysis

720+

Freight contract cycles, capturing market opportunities sooner

720+ procurement hours saved annually, cutting carrier analysis from 14 hours to 5.Freight contract cycles cut by 3 weeks, capturing market rate opportunities before competitors respond.$50M in ocean freight spend optimized with 3x carrier engagement.
Platform Capabilities

Built for the Full Freight Procurement Lifecycle

Every capability to run freight sourcing from lane analysis through award, with rates flowing into audit

Automated RFQ Creation and Distribution

RFQ Builder Agent builds packages from lane data and volume history, distributed automatically with no manual chains.

Carrier Bid Normalization and Comparison

Every carrier response is normalized into a structured comparison view, so Procurement spends time on decisions, not spreadsheets.

Scenario Modeling and Award Optimization

Scenario Optimization Agent models primary, backup, and spot allocation before award, testing cost and service risk.

Contract Rate Integration

Negotiated rates flow directly from sourcing into audit and payment, closing the gap at the source.

Freight Spend Intelligence

Every freight spend event classified by mode, carrier, lane, and cost center, giving managers complete data to negotiate from.

Market Rate Benchmarking

Contracted rates are benchmarked against market continuously, so Procurement knows where it stands before each bid cycle.

ERP and Finance Integration

Connectors to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite push sourcing and spend data directly into Finance.

TMS-Agnostic Integration

Connects to Oracle TMS, Blue Yonder, MercuryGate, Manhattan, and e2open, with sourcing data flowing into existing TMS workflows.

Technology

Powered by the Freehand Context Graph

Context is king. AI with context eliminates work.

Freehand's Context Graph unifies contracted rates, lane volume history, carrier performance, and market benchmarks into one semantic layer, letting AI agents build accurate RFQs and model awards against your actual freight profile.

It's built on the Freehand Logistics Language Model, trained on freight procurement patterns and carrier rate structures across parcel, LTL, FTL, ocean, and air.

  • ‍Every RFQ is built from verified lane data and volume history, not templates filled in by analysts.
  • Every award decision is backed by scenario modeling against your actual freight profile and carrier base.
  • The Context Graph learns from every sourcing cycle. RFQ accuracy, bid normalization quality, and award scenario modeling improve continuously.
Architecture Overview
DATA LAYER AI TEAM Contracted Rates Carrier Invoices Shipment Events EDI Feeds ERP Exports Rate Cards CG Context Graph Freehand LLM Unified Semantic Layer Domain-Specific AI Self-Learning Model IA Invoice Audit Agent 100% invoice coverage GL GL Coding Agent GL posting & allocation AF Accrual & Forecast Agent Live spend accruals SI Spend Intelligence Agent Finance-grade data ERP OUTPUT SAP · Oracle Cloud · Oracle JDE · NetSuite · via API & EDI
FAQ

Questions We Hear from Procurement and Supply Chain Leaders

Straight answers to what teams ask before deploying AI-driven freight procurement.

What is procurement software for freight?
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Freight procurement software manages the sourcing lifecycle for carrier spend: lane analysis, RFQ creation, bid normalization, award modeling, and contract rate integration into audit and payment. Freehand's AI Teams run this autonomously, closing bid rounds faster and connecting sourcing directly to audit.

How is freight procurement software different from general procurement platforms?
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General procurement platforms handle catalog purchasing with structured line items. Freight procurement requires lane-level rate negotiation, mode-specific bid formats, dynamic market benchmarking, and scenario modeling across primary and backup carriers. Freehand is purpose-built for this complexity.

How does freight procurement software reduce sourcing cycle time?
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Freehand's RFQ Builder Agent builds and distributes packages from lane data automatically. The Bid Normalization Agent collects and normalizes responses without analyst involvement, closing six-to-eight-week cycles in a fraction of the time.

How does award optimization work in freight procurement software?
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Freehand's Scenario Optimization Agent models primary, backup, and spot allocation scenarios against your actual freight profile, testing cost, service risk, and carrier coverage before a single contract is signed.

How does freight procurement software connect to freight audit and payment?
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Negotiated rates transfer directly from Freehand's sourcing module into Freight Audit & Payment. The contracted rate becomes the audit benchmark from go-live, with no manual rate card uploads or data entry between systems.

Which TMS and ERP systems does Freehand integrate with?
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Freehand connects to Oracle TMS, Blue Yonder, MercuryGate, Manhattan, and e2open on the TMS side. ERP connectors cover SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. No TMS migration is required, and sourcing data flows into existing systems.

How long does freight procurement software implementation take?
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Most enterprises go live in 8 to 12 weeks, needing 11 to 20 hours of customer team time. Freehand deploys with pre-built freight domain logic and carrier network data. Lane setup and carrier onboarding are handled by the implementation team, not procurement.

What security certifications does Freehand hold?
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Freehand holds SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, GDPR, and CSA STAR certifications, with role-based access and complete audit trails built into every workflow from invoice validation through payment posting.

Get Started

See What Freehand Does for Your Sourcing Cycle.

Freight procurement teams are running dynamic carrier markets on tools built for static catalog spend. Freehand's AI Teams source every lane, normalize every bid, and connect contracted rates directly into audit and payment.

Built on Freehand Studio · freehand.ai

See how Freehand recovers margin you're already losing

Map your commercial agreements to real-world execution - recovering 2-5% in lost margins and ensuring 100% audit coverage.

What to expect in the call

We identify exactly where you’re leaking margins

See how our AI Teams cross-check contracts, and resolve overcharges

Get a savings estimate based on your current spend and systems.

Trusted & Recognized by

KEARNEY
pwc
Gartner

We'll find $500,000 in 30 days