Recover the margin you didn't know you were losing
Freehand’s AI Teams audit invoices, enforce contracts, and close disputes across your supply chain - with outcomes posted back to your ERP and a trace finance can audit.
Recover 5-10% of spend with full audibility, every time.
Trusted by global leaders in Logistics, Manufacturing, and Retail
How Freehand works
AI teams perform the heavy lifting across your spend cycle
Enterprises buy software to record spend — then pay people to reconcile reality. That gap is margin. Freehand maps what vendors claim to what contracts and operations actually show, then closes exceptions within rules you set.
How Freehand works
Understanding the Claim
Ingest and normalize what carriers and vendors bill — from portals, feeds, and documents.
Omnichannel Monitoring
Our platform integrates with vendor communications and data feeds to capture financial documents.
Document Interpretation
Agents interpret the incoming data to understand the nature of the financial claim.
Data Consolidation
Fragmented communications and siloed inputs are standardized for processing.
Applying commercial rules
Link contracts and rates to POs and operational proof (milestones, WMS, shipments).
Contract & PO Matching
Agents retrieve and link contracts, rate cards, & purchase orders associated with every line item.
Operational Reconciliation
Claims are measured against ground truth by mapping invoices to shipment milestones and delivery logs.
Variable Adjustment
Agents dynamically adjust costs based on historical decisions & real-world execution variables.
Deciding what belongs
Flag wrong rates, duplicates, and patterns humans stop catching at volume.
Discrepancy Detection
AI teams autonomously identify errors such as duplicate billing, unearned accessorial, and more.
Pattern Recognition
AI flags pattern-based anomalies & historical billing inconsistencies to prevent recurring vendor overcharges.
Commercial Rule Enforcement
Every line item is tested against commercial thresholds to identify charges that violate corporate policy.
Resolving the exception
Evidence-backed outreach and negotiation — autonomous where you allow it.
Evidence Assembly
AI teams compile evidence packets containing the specific contract clauses & logs that invalidate the claim.
Vendor Engagement
AI manages vendor communication by drafting emails and interacting with portals to challenge the invoice.
Exception Resolution
AI actively negotiates & closes the dispute loop entirely on its own, eliminating the need for human follow-up.
Applying financial logic
Your GL, cost centers, accruals, thresholds - applied consistently.
Accounting Allocation
Agents apply your specific general ledger rules and cost center mappings to ensure accurate financial coding.
Accrual Logic
Agents automatically process accruals based on established corporate thresholds and business logic
Threshold Management
Agents enforce financial thresholds with strict consistency across all processed claims.
Making it official
Post validated results to your system of record; every line stays explainable.
ERP Integration
Validated outcomes are pushed directly into enterprise systems of record like SAP, and Oracle.
Audit Traceability
Every final entry carries a comprehensive decision trace, documenting exactly how a charge was reconciled.
Compliance Readiness
Your records remain seamlessly updated and audit-ready, bridging the gap between operations and finance.
What enterprises see
5–10%
Spend reduction
Recovered through contract enforcement, audits, and duplicate-charge detection.
90%
Faster audit closure
Disputes gathered, evidenced, and resolved with vendors autonomously.
100%
Audit coverage,
>98% accuracy
Every invoice is audited against contracts, rate cards, and shipment data.
70%
Faster procurement cycles
Sourcing events triggered automatically when market rates diverge from your contracts.
What the industry is saying
We had no visibility into disputes or real-time accruals with our outsourced provider. Moving to Freehand felt like we finally had ownership of our freight spend.
Tried, tested & trusted for real-world scenarios
We built our decision graph for the world’s most volatile asset class. Now we apply that rigor to your broader supply chain.
Works where your data already lives
AI Teams read from the tools teams use and post outcomes to the systems finance trusts.
Recover margin. Enforce contracts. Close the loop.
