Case Study 01 · Fortune 500
Global Tech Leader
$3M+
Annual savings
70%
Faster RFQ cycle
- RFQ cycle compressed from 6 months to 6 weeks
- Continuous benchmarking across all freight lanes
- Full contract enforcement post-award
Freight procurement is the hardest spend category to source. Multi-modal carriers, dynamic rates, lane complexity, and contract enforcement break generic procurement tools. Freehand's AI Teams run sourcing, RFQ management, and carrier selection autonomously — with full contract enforcement post-award.
Most enterprises run freight RFQs once a year. Carriers know it. Mid-cycle rate adjustments, accessorial drift, and lane-level changes go uncontested. Procurement loses leverage the moment the contract is signed.
Bid distribution, response normalization, and award analysis run on spreadsheets. RFQ cycles take months instead of weeks.
Each carrier responds in a different format. Manual normalization introduces errors and slows award decisions.
Once contracts are awarded, accessorial drift and lane-level changes go uncontested. Procurement leverage evaporates.
Without continuous market data, procurement teams negotiate from stale benchmarks. Carriers know more than buyers.
Freight RFQs span thousands of origin-destination pairs, each with mode and service options. Manual analysis can't scale.
Without automated rate validation, contracted rates and accessorials drift over time without procurement noticing.
Freehand's AI Teams run the full procurement lifecycle — RFQ creation, bid normalization, carrier selection, contract enforcement, and continuous benchmarking.
RFQs generated automatically from historical lane data, mode mix, and shipment patterns. Bid packages distributed to carrier network in hours.
Carrier responses normalized to common format automatically. Apples-to-apples comparison across thousands of lanes.
The Award Agent recommends carrier-lane assignments based on price, service, and capacity. Multi-objective optimization at scale.
Live market rate intelligence per lane, mode, and carrier. Procurement negotiates from current data, not last year's benchmarks.
Every invoice validated against contracted rates and accessorials. Drift caught the moment it appears in billing.
Service metrics, on-time delivery, and exception rates tracked per carrier. Award decisions backed by performance data.
RFQ cycles compress from months to weeks. Contract enforcement runs continuously, not just at renewal.
RFQs generated automatically from historical lane data and mode mix. Bid packages distributed in hours.
Carrier responses normalized to common format across all carriers and modes.
Multi-objective optimization balancing price, service, and capacity per lane.
Real-time market rates per lane, mode, and carrier. Continuous benchmarking.
Every invoice validated against contracted rates and accessorials at invoice time.
Service metrics, OTD, exception rates tracked per carrier with auditable data.
Generates RFQs from historical data, distributes bid packages, and tracks responses across the carrier network.
Normalizes carrier bids and runs multi-objective optimization to recommend carrier-lane assignments.
Tracks live market rates per lane, mode, and carrier. Procurement negotiates from current data.
Validates every invoice against contracted rates and accessorials. Drift caught the moment it appears.
Freehand's Context Graph unifies carrier rate cards, market intelligence, historical lane data, and shipment patterns into a single semantic layer — enabling AI agents to run sourcing, awarding, and contract enforcement autonomously.
Built on the Freehand Logistics Language Model trained on freight market dynamics and procurement workflows.
Software that automates the freight sourcing lifecycle: RFQ generation, bid normalization, award optimization, and contract enforcement. Freehand handles all four with AI Teams.
The Sourcing Agent generates RFQs from historical lane data, distributes packages, and normalizes responses automatically. What took months runs in weeks.
The Benchmarking Agent tracks live market rates per lane, mode, and carrier. Procurement negotiates from current data, not last year's reports.
Yes. The Contract Enforcement Agent validates every invoice against contracted rates and accessorials. Drift caught the moment it appears in billing.
All modes — LTL, FTL, parcel, ocean, air, intermodal. Each mode's pricing and contracting structure built into the platform.
Most enterprises go live in 8 weeks. Pre-built freight domain logic deploys via API and carrier feeds.
SAP, Oracle, JDE, NetSuite, plus TMS systems including Oracle TMS, Blue Yonder, MercuryGate, Manhattan, and e2open.
SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, GDPR, and CSA STAR.
Most enterprises lose procurement leverage the moment contracts are signed. Freehand keeps it across the full contract lifecycle — RFQ to renewal.