Case Study 01 · Fortune 100
Fortune 100 Manufacturer
3.2%
Duty overpayment recovered
20x
Drawback vs manual
- AI HS classification across global product catalog
- FTA qualifications captured automatically
- Broker invoices audited 100%
HS classification errors, missed FTA qualifications, broker overcharges, and unclaimed duty drawback represent recoverable margin every cycle. Freehand's AI Teams classify every shipment, validate broker invoices, and qualify FTA eligibility before goods move.
Incorrect HS codes lead to duty overpayments and fines. Manual classification misses subtle product variations.
USMCA, EU FTA, regional preference programs require origin documentation. Missed eligibility costs duty savings.
Broker invoices contain duty, fees, MPF, HMF, broker fees. Manual audit misses errors.
Drawback claims require precise documentation linking imports to exports. Manual tracking misses 80%+ of eligibility.
Classification errors and missing documentation surface at customs audits, triggering fines and shipment holds.
Compliance data lives in broker systems. Finance and Operations have no real-time view.
Incorrect HS codes lead to duty overpayments and fines.
USMCA, EU FTA, regional preference programs require origin documentation. Missed eligibility costs duty savings.
Broker invoices contain duty, fees, MPF, HMF, broker fees. Manual audit misses errors.
Drawback claims require precise documentation linking imports to exports. Manual tracking misses 80%+ of eligibility.
Classification errors surface at customs audits, triggering fines and shipment holds.
Compliance data lives in broker systems. Finance has no real-time view.
Every product classified using product description, materials, end use. HS codes assigned with confidence scoring.
USMCA, EU FTA, regional preferences qualified automatically based on origin documentation and bill of materials.
Every broker invoice audited — duty, MPF, HMF, broker fees — against tariff schedules.
Imports linked to exports automatically. Drawback eligibility tracked across thousands of shipments.
Classification confidence scores, missing documentation, FTA risk flagged before goods move.
Live visibility into classification status, FTA eligibility, drawback pipeline, broker spend.
Every product classified using product description, materials, end use. HS codes assigned with confidence scoring.
USMCA, EU FTA, regional preferences qualified automatically based on origin and BOM data.
Every broker invoice audited — duty, MPF, HMF, broker fees — against tariff schedules.
Imports linked to exports automatically. Drawback eligibility tracked across thousands of shipments.
Classification confidence, missing documentation, FTA risk flagged before goods move.
Live visibility into classification, FTA eligibility, drawback pipeline, broker spend.
Incorrect HS codes lead to duty overpayments and fines.
USMCA, EU FTA, regional preference programs require origin documentation.
Broker invoices contain duty, fees, MPF, HMF, broker fees. Manual audit misses errors.
Drawback claims require precise documentation. Manual tracking misses 80%+ of eligibility.
Classification errors surface at customs audits, triggering fines and shipment holds.
Compliance data lives in broker systems. Finance has no real-time view.
Every product classified with HS codes assigned with confidence scoring.
USMCA, EU FTA, regional preferences qualified automatically.
Every broker invoice audited against tariff schedules.
Imports linked to exports automatically. Drawback eligibility tracked.
Classification confidence, missing docs, FTA risk flagged before goods move.
Live visibility into classification, FTA, drawback, broker spend.
HS codes assigned with confidence scoring based on product data.
USMCA, EU FTA, regional preferences qualified on origin and BOM data.
Duty, MPF, HMF, broker fees audited against tariff schedules.
Automatic import-export linkage. Drawback eligibility tracked.
Risks flagged before goods move — no surprise holds.
Connects to major customs brokers and CHRobinson, Expeditors, Kuehne+Nagel.
Classifies every product with HS codes and confidence scoring.
Qualifies USMCA, EU FTA, regional preferences automatically.
Audits every broker invoice against tariff schedules and contracted fees.
Tracks imports against exports for drawback eligibility automatically.
Freehand's Context Graph unifies tariff schedules, FTA rules, broker contracts, product data, and shipment records into one semantic layer.
Built on the Freehand Logistics Language Model trained on customs and trade compliance workflows.
Software that automates HS classification, FTA qualification, broker invoice audit, and duty drawback tracking. Freehand handles all four with AI Teams.
HS codes assigned with confidence scoring. High-confidence classifications auto-approved; lower-confidence flagged for review.
USMCA, EU FTA, regional preferences (ASEAN, etc.), and bilateral programs. Each qualified automatically based on origin and BOM data.
Every broker invoice line audited — duty calculation, MPF, HMF, broker fees — against tariff schedules and contracted broker fee terms.
Typically 20x more vs manual tracking. Automatic import-export linkage catches eligibility that manual processes miss.
Major brokers including CHRobinson, Expeditors, Kuehne+Nagel, plus customs broker EDI feeds.
Most enterprises go live in 10-12 weeks.
SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, GDPR, CSA STAR.
HS classification, FTA qualification, broker invoice audit, duty drawback — all in one platform. Recover 2-4% in duty overpayments and capture 20x more drawback.