Global Trade Compliance

Global Trade Compliance That Recovers Every Duty Benefit and Closes Every Cross-Border Compliance Gap

Global trade teams leave significant duty recovery on the table annually through manual FTA qualification processes, unaudited broker invoices, and tariff monitoring that cannot keep pace with trade policy changes. Freehand AI Teams automate HS classification, qualify every shipment, and recover full drawback.

Significant
duty savings recovered through automated FTA qualification
100%
shipment coverage for HS classification and duty calculation
Full
drawback recovery across eligible import and export transactions
The Problem

Global Trade Compliance Leaves Significant Money on the Table. Every Single Quarter.

The gap between what trade compliance teams are entitled to recover and what they actually recover is enormous. Manual FTA qualification, inconsistent HS classification, and broker billing without audit compound across every trade lane.

FTA Benefits Unclaimed Due to Manual Qualification Processes

Most global enterprises qualify only a fraction of shipments for free trade agreement benefits because manual FTA qualification cannot scale to import volume.

HS Classification Errors Creating Duty Overpayment

Incorrect Harmonized System classification is one of the largest sources of duty overpayment in global trade. Manual classification is inconsistent across jurisdictions.

Duty Drawback Unclaimed Across Eligible Transactions

Duty drawback on re-exported goods, manufacturing drawback, and substitution drawback opportunities go unclaimed because manual tracking cannot keep up with transaction volume.

Broker Invoice Billing Accepted Without Audit

Customs broker invoices for duties, fees, and compliance services are accepted without systematic audit in most global trade programs, masking billing errors.

Tariff Changes Monitored Manually With Reaction Delays

Global tariff schedules change with policy and trade negotiations. Manual tariff monitoring cannot track changes across all trade lanes in real time.

Compliance Screening Gaps Creating Sanctions and Denied Party Risk

Manual compliance screening for denied parties, sanctions lists, and restricted entity programs cannot scale to volume, leaving systematic gaps.

On a $500M global import program, unclaimed FTA benefits, HS classification errors, and unaudited broker billing create significant recoverable value each year. Freehand closes every gap.
The Solution

Built for How Global Trade Compliance Actually Works Across Every Lane

Freehand AI Teams automate HS classification, qualify every shipment for applicable FTA benefits, track and recover duty drawback, audit broker billing, and monitor tariff changes across every trade lane.

01

Automated HS Classification

Every product classified to the correct Harmonized System code automatically across all trade lanes and customs jurisdictions. Classification grounded in product specs and historical import data.

02

FTA Qualification at Import Volume

Every shipment evaluated for applicable free trade agreement benefits automatically. USMCA, CPTPP, bilateral FTAs, and regional trade agreements applied per origin, destination, and product category.

03

Duty Drawback Recovery

Eligible drawback transactions identified automatically across re-export, manufacturing, and substitution programs. Claims compiled with supporting documentation and filed within program deadlines.

04

Broker Invoice Audit and Trade Spend Unification

Customs broker invoices validated against tariff schedules, duty calculations, and contracted fee structures. Multi-currency trade spend unified across all import and export lanes.

05

Tariff Monitoring and Compliance Screening

Tariff schedule changes monitored across all active trade lanes in real time. Denied party, sanctions, and restricted entity screening applied to every transaction automatically.

06

All Trade Lanes, One Platform

Imports, exports, re-exports, intra-company transfers, and multi-modal cross-border shipments unified across global trade operations. Trade compliance AI understands duty structures, FTA rules, and jurisdictions.

Why Choose Freehand?

What Changes When Global Trade Compliance Runs on AI Teams

The difference is not faster broker reporting. Manual qualification gaps are replaced by 100% automated FTA benefit capture, HS accuracy, and drawback recovery across every trade lane.

Without Freehand
With Freehand
FTA benefits go unclaimed because manual qualification processes cannot apply consistently to every shipment at import volume.
FTA Qualification Agent evaluates every shipment for applicable benefits automatically at full import volume.
HS classification errors on thousands of import and export transactions create duty overpayment and compliance risk.
HS Classification Agent classifies every product to the correct code automatically, grounding decisions in verified data.
Duty drawback opportunities go unclaimed because manual tracking cannot identify eligible transactions consistently.
Drawback Recovery Agent identifies every eligible transaction automatically and compiles claims within program deadlines.
Customs broker invoices are accepted without independent validation, allowing billing errors and misapplied tariff rates.
Broker Audit Agent validates every broker invoice against tariff schedules, duty calculations, and contracted fee structures.
Benefits

Measurable Outcomes from Week One

Outcomes measured from live global trade deployments across Fortune 500 import programs and cross-border compliance portfolios.

Significant
duty savings recovered through automated FTA qualification
Global Trade
100%
shipment coverage for HS classification and duty calculation accuracy
Global Importer
Full
drawback recovery across all eligible re-export, manufacturing, and substitution transactions
Trade Compliance
FTA benefits captured automatically on every qualifying shipment. No manual qualification bottleneck, no unclaimed duty savings across USMCA, CPTPP, or any applicable FTA.
HS classification accurate at 100% shipment coverage. Duty calculations grounded in correct classification data across all trade lanes and customs jurisdictions in real time.
Duty drawback recovered on every eligible transaction. Claims filed within program deadlines with supporting documentation compiled automatically.
Every broker invoice is fully traceable: tariff schedule applied, duty calculation basis, fee structure, and payment record in one queryable view.
Tariff changes monitored across all active lanes in real time. Procurement and sourcing decisions based on current duty rates, not manually maintained rate tables.
Compliance screening applied to every transaction automatically. Denied party, sanctions, and restricted entity checks completed at full volume.
Case Studies

Full FTA Benefit Capture. Every Drawback Claim Filed. Every Broker Invoice Audited.

Real outcomes from global trade enterprises that have deployed Freehand across import compliance, FTA qualification, and duty recovery.

Case Study 01

Global Manufacturing and Import Enterprise

A Fortune 500 global manufacturer with $500M+ in annual import spend across 40+ trade lanes, USMCA, CPTPP, and bilateral FTA eligibility across multiple product categories. Manual FTA qualification capturing less than 30% of eligible duty savings, no systematic drawback program, and broker billing accepted without audit.

Significant
Duty savings through FTA qualification automation
100%
Shipment HS classification accuracy across all trade lanes
  • FTA qualification automated at full import volume, capturing duty savings on every eligible shipment across all FTAs
  • Duty drawback program automated: every eligible re-export, manufacturing, and substitution transaction identified and claimed
  • Broker invoice audit recovered overpayments on misapplied tariff rates and duplicate fee charges
$500M+ Import Spend · Global Trade · 40+ Trade Lanes
Case Study 02

Global Retail and Consumer Goods Importer

A global retail enterprise with $300M+ in annual import spend across Asia-Pacific, Europe, and North American trade lanes. High HS classification error rate on imported goods, unclaimed drawback on re-exported products, and tariff monitoring dependent on broker relationships.

Significant
Duty savings through HS reclassification and FTA optimization
Full
Drawback recovery on eligible re-export transactions
  • HS classification errors corrected across all imported product categories, eliminating duty overpayment and customs risk
  • Tariff monitoring automated across all active trade lanes, giving procurement real-time visibility into duty rate changes
  • Compliance screening applied to every transaction, closing denied party and sanctions screening gaps
$300M+ Import Spend · Global Retail · Multi-Region
Platform Capabilities

Built for the Full Global Trade Compliance Lifecycle

Every capability needed to take global trade compliance from manual and benefit-limited to automated and complete.

Automated HS Classification

Every product classified to the correct HS code across all trade lanes and jurisdictions automatically. Decisions grounded in product specs and jurisdiction-specific tariff schedules.

FTA Qualification at Volume

Every shipment evaluated for USMCA, CPTPP, bilateral FTAs, and regional trade agreements simultaneously. Rules of origin determinations applied automatically per origin and destination.

Drawback Recovery Automation

Eligible drawback identified across re-export, manufacturing, and substitution programs. Claims compiled with supporting documentation and filed within program deadlines.

Broker Invoice Audit

Customs broker invoices validated against tariff schedules, duty calculations, and contracted fee structures. Billing errors and misapplied rates caught before payment.

Tariff Monitoring and Compliance Screening

Tariff changes monitored across all active lanes in real time. Denied party, sanctions, and restricted entity screening applied to every transaction.

Native ERP and Trade System Integration

Connectors to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. API and database sync with customs management systems. No rip-and-replace required.

AI Teams

Meet the Agents Managing Your Global Trade Compliance 24/7

Global trade compliance spans HS classification, FTA qualification, duty drawback recovery, and broker audit across dozens of trade lanes simultaneously. Freehand deploys four specialized agents.

Step 01

HS Classification Agent

Classifies every product to the correct Harmonized System code across all trade lanes and customs jurisdictions automatically. Classification grounded in product specifications, historical import data, and jurisdiction-specific tariff schedules.

100% HS classification coverage
Step 02

FTA Qualification Agent

Evaluates every shipment for applicable free trade agreement benefits automatically across USMCA, CPTPP, bilateral FTAs, and regional trade agreements per origin, destination, and product category.

FTA benefits captured at full volume
Step 03

Drawback Recovery Agent

Identifies every eligible drawback transaction across re-export, manufacturing, and substitution programs automatically. Compiles claims with supporting documentation and files within program deadlines.

Drawback claims filed automatically
Step 04

Broker Audit Agent

Validates every customs broker invoice against tariff schedules, duty calculations, and contracted fee structures across all customs relationships. Billing errors, misapplied tariff rates, and duplicate fee charges caught.

Broker billing errors caught before payment
Technology

Powered by the Freehand Context Graph

Context is king. AI with context eliminates work.

Freehand's proprietary Context Graph unifies product classification data, tariff schedules, FTA rules of origin, duty drawback eligibility records, broker invoices, and payment records into a single semantic layer, enabling AI agents to qualify shipments accurately and recover every eligible duty benefit.

The platform is built on a domain-specific AI model trained on trade compliance data, tariff schedules, FTA rules of origin, and customs invoice patterns. The model understands how global trade compliance works, jurisdiction by jurisdiction, FTA by FTA.

  • Every classification decision and duty calculation is grounded in verified tariff schedule data and product specifications, not pattern matching.
  • Every FTA qualification, drawback claim, and broker audit decision is traceable with a complete compliance record across every trade lane.
  • The Context Graph learns from every trade cycle. Classification accuracy, FTA capture rates, and drawback recovery improve continuously.
FAQ

Questions Global Trade Teams Ask Before Deploying

Straight answers to what CPO, CFO, and trade compliance leaders ask before deploying AI-led trade compliance automation.

How does Freehand automate FTA qualification across multiple trade agreements globally?

Freehand's FTA Qualification Agent evaluates every shipment for applicable benefits across USMCA, CPTPP, bilateral FTAs, and regional trade agreements simultaneously. Rules of origin determinations are made per product category, origin, and destination automatically at full import volume.

How does Freehand handle HS classification accuracy across multiple jurisdictions?

Freehand's HS Classification Agent classifies every product to the correct Harmonized System code per customs jurisdiction automatically. Decisions are grounded in product specifications, historical import data, and current jurisdiction-specific tariff schedules.

Can Freehand recover duty drawback on manufacturing and substitution programs?

Yes. Freehand's Drawback Recovery Agent identifies eligible transactions across re-export drawback, manufacturing drawback, and substitution drawback programs automatically. Claims are compiled with full supporting documentation and filed within program deadlines.

How does Freehand audit customs broker invoices?

Freehand's Broker Audit Agent validates every customs broker invoice against tariff schedules, duty calculations based on verified HS classification, and contracted fee structures. Billing errors, misapplied tariff rates, and duplicate fee charges are caught before payment.

How does Freehand handle real-time tariff monitoring?

Freehand monitors tariff schedule changes across all active trade lanes in real time and updates duty calculations automatically when rates change. Procurement and sourcing teams receive current landed cost data for decision-making.

What trade agreements and compliance programs does Freehand support globally?

Freehand supports USMCA, CPTPP, EU bilateral FTAs, GSP programs, and regional trade agreements across all active trade lanes. Duty drawback programs including manufacturing, re-export, and substitution are all supported.

What ROI can global trade teams expect from Freehand?

Global trade teams recover significant unclaimed duty savings through automated FTA qualification, achieve 100% HS classification accuracy across all shipments, recover full drawback entitlements, and eliminate broker billing overcharges.

How long does implementation take for a global trade program?

Most global trade enterprises go live within 8 to 14 weeks with 11 to 20 hours of customer team time required. Freehand deploys with pre-built trade compliance domain logic including tariff schedules, FTA rules of origin, and drawback program parameters.

Get Started

See What Freehand Can Recover From Your Global Trade Spend.

Most global trade enterprises leave significant duty savings unclaimed through manual FTA qualification gaps, HS errors, and unaudited broker billing. Freehand AI Teams close every gap across every trade lane.