FREEHAND FOR FREIGHT
Freight moves your business - and quietly drains margin.
Carrier billing is built to be dense. Most teams only check a slice of invoices; the rest becomes leakage. Freehand’s AI Teams match contracts and shipment reality to every line — parcel through ocean — then resolve exceptions and push clean outcomes back to your ERP, with a trace you can audit.
Trusted by global leaders in Logistics, Manufacturing, and Retail
100%Invoice audit coverage
1.5–2.5%Freight spend recovered through anomaly/overcharge detection
50–70%Reduction in tender cycle time
90%Reduction in time spent on manual spend reporting
Why freight spend leaks
Invoices aren’t honest by accident.
Accessorials, fuel, dims, zones — complexity is the cover story. Partial audits mean partial recovery.
Nobody sees one version of truth.
TMS, ERP, portals, and inbox each tell part of the story. Finance and logistics rarely reconcile from the same facts.
Knowledge walks out.
Programs depend on people who don’t scale. What isn’t in systems doesn’t survive turnover.
Invoice fraud and unchecked errors drain margins.
Complex accessorials, carrier disputes, and outright fraud quietly bleed revenue from enterprises that only audit a fraction of their invoices.
Legacy audit isn’t a strategy.
More headcount doesn’t fix fragmentation; it invoices for it.
how it works
Freehand AI Teams cover the entire S2P lifecycle, and work 24/7 to stop spend leakage.
AI Teams run continuously: validate bills, manage disputes, support sourcing and payment flows, and surface spend shifts early - within rules you set in Studio.
how it works
Freight Audit & Payment
Every invoice, every line. Match shipments, contracts, and carrier bills; categorize exceptions; drive disputes and recovery; route approvals and allocation - learning from patterns so repeat noise drops.
Freight Sourcing
Compress tenders without cutting rigor — demand signals, RFQs, normalized bids, scenarios, awards, and contracting — so procurement spends time on judgment, not spreadsheet archaeology.
Freight Payment
Straight-through where it belongs; human touch where you define it. Coding, accruals, discounts, and disbursement stay tied to validated invoices and your controls.
Freight Spend Intelligence
One live view across modes and carriers. Ask in plain language; get answers with backing data — plus alerts before a spike becomes quarter-end news.
Every mode. Every carrier. Every charge
Parcel & Air
Dimensional weight, zone, surcharge, accessorial audit, rate-per-kilo
Truckload (LTL & FTL)
NMFC classification, fuel surcharge, detention, liftgate validation
Container (LCL & FCL)
Port fees, B/L charges, BAF/CAF, demurrage and detention audit
Intermodal & Rail
Multi-leg cost allocation, equipment charges, drayage validation
Ocean
Bunker surcharges, GRI management, port pair optimization
Last-Mile Delivery
Per-stop, zone-based, weight-break charge validation
Powered by the Freehand knowledge graph.
A proprietary semantic layer that unifies logistics contracts, operational activity data, invoice records, SLA terms, provider performance, and historical exceptions. Al agents reason across fragmented data, detect patterns, explain variances, and continuously improve.
TMS Data | Operational Activity | Email Invoices | Rate Cards | Carrier Contracts | Dispatch Records
Freight Ontology | Providers > Contracts > SLAs | Planned vs. Actual | Invoice > Audit Events | AR > Collections > Disputes
Contract Ingestion | Activity Matching | SLA Enforcement | Invoice Validation | Dispute Management | Spend Consolidation | Cost-to-Serve | Cash Application | Collections | AR Intelligence | Provider Scoring | RFP Builder | Bid Analysis | Benchmarking
We meet you where you work
Agents pull from the tools teams already use and write outcomes back to the systems finance trusts.
Discover insights & best practices
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Frequently Asked Questions
Have further questions and can’t find the answers?
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What does Freehand do for freight?
We validate carrier invoices against contracts and shipment facts, manage exceptions and disputes, support sourcing and payment workflows, and give you live spend visibility — with full auditability.
What do customers typically recover?
Many enterprises see 1.5–2.5% of freight spend back through errors and overcharges that full coverage catches — on top of faster cycles and less manual work.
How is this different from a freight audit BPO?
Same job, different economics: 100% coverage without scaling people linearly — and machine-speed iteration on recurring issues.
What modes and formats do you support?
Parcel, air, LTL, FTL, ocean (FCL/LCL), intermodal, rail, last mile — with logic tuned per mode. Invoices via EDI, PDF, spreadsheets, email, and similar.
How do you plug into our stack?
Native paths for SAP, Oracle, Dynamics, JDE, NetSuite; EDI, API, SFTP, and common middleware (e.g. MuleSoft, Boomi).
How long to get value?
The platform ships with broad carrier and charge logic pre-built; timeline depends on your integrations and scope — not on training models from zero.
Recover margin. Enforce contracts. Close the loop.
