Freight Audit Software for Global Trade Compliance

Recover Every Trade Duty Benefit. Close Every Compliance Gap.

Freehand AI Teams automate HS classification, qualify every shipment for applicable FTA rates, audit broker invoices line by line, and recover 2–4% of import duty spend systematically.

80%
reduction in invoice cycle time
100%
shipment coverage for HS classification and duty calculation
Full
drawback recovery across eligible import and export transactions
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
The Problem

Global Trade Compliance Leaves Significant Money on the Table. Every Single Quarter.

The gap between what trade teams are entitled to recover and what they actually recover is enormous. Manual qualification leaves money uncaptured.

FTA Benefits Unclaimed Due to Manual Qualification Processes

Most enterprises qualify only a fraction of shipments for free trade agreement benefits because manual qualification cannot scale to import volume.

HS Classification Errors Creating Duty Overpayment

Incorrect Harmonized System classification is one of the largest sources of duty overpayment in global trade, and manual review cannot catch it all.

Duty Drawback Unclaimed Across Eligible Transactions

Eligible duty drawback on re-export, manufacturing, and substitution transactions goes unclaimed because manual tracking cannot keep pace with volume.

Broker Invoice Billing Accepted Without Audit

Customs broker invoices for duties, fees, and compliance services are accepted without systematic audit across most global trade programs.

Tariff Changes Monitored Manually With Reaction Delays

Global tariff schedules change with policy and negotiations. Manual monitoring cannot track changes across all lanes, exposing teams to wrong duty rates.

Compliance Screening Gaps Creating Sanctions and Denied Party Risk

Manual screening for denied parties, sanctions lists, and restricted entities cannot scale to the volume and velocity of global trade transactions.

On a $500M global import program, unclaimed FTA benefits, HS classification errors, and unaudited broker billing create significant recoverable value each year.
The Solution

Built for How Global Trade Compliance Actually Works Across Every Lane

Freehand AI Teams automate HS classification, FTA qualification, duty drawback, and broker audit across every trade lane.

Automated HS Classification

Every product is classified to the correct Harmonized System code automatically across all trade lanes, grounded in product specs and tariff schedules.

FTA Qualification at Import Volume

Every shipment is evaluated for FTA benefits automatically across USMCA, CPTPP, and bilateral agreements, applied per origin and product category.

Duty Drawback Recovery

Every eligible drawback claim is filed automatically across re-export, manufacturing, and substitution programs, with zero manual tracking required.

Trade Spend Unification

Broker invoices are validated against tariffs, duties, and contracted fees, giving full multi-currency trade spend visibility to CPO and finance.

Tariff Monitoring

Real-time tariff monitoring runs across all active trade lanes, with automatic denied party and sanctions screening on every transaction.

All Trade Lanes, One Platform

All cross-border movement types are unified in one platform. Freehand knows duty structures and compliance requirements across every jurisdiction.

Why Choose Freehand?

What Changes When Global Trade Compliance Runs on AI Teams

Manual qualification gaps eliminated. FTA benefit capture, HS accuracy, and drawback recovery automated across every lane.

Without Freehand
With Freehand
FTA benefits go unclaimed because manual qualification processes cannot apply consistently to every shipment at import.
FTA Qualification Agent evaluates every shipment for applicable free trade agreement benefits automatically at full import.
HS classification errors on thousands of import and export transactions create duty overpayment and compliance.
HS Classification Agent classifies every product to the correct Harmonized System code automatically, grounding every duty calculation in verified classification data.
Duty drawback on re-exported goods, manufacturing drawback, and substitution drawback opportunities go unclaimed because manual tracking.
Drawback Recovery Agent identifies every eligible transaction and compiles claims with supporting documentation within program deadlines. Automatically.
Customs broker invoices are accepted without independent validation, allowing billing errors, misapplied tariff rates.
Broker Audit Agent validates every broker invoice against tariff schedules, duty calculations, and contracted fee structures before payment.
Benefits

Measurable Outcomes from Week One

Outcomes measured from live global trade deployments across Fortune 500 import programs.

0.5–2%
of import duty spend recoverable through systematic drawback recovery
100%
shipment coverage for HS classification and duty calculation accuracy
100%
Drawback recovery across all eligible re-export, manufacturing, and substitution transactions.

FTA benefits captured automatically on every qualifying shipment across USMCA, CPTPP, and all applicable agreements.

HS classification accurate at 100% shipment coverage across all trade lanes, grounded in real time.

Drawback recovered on every eligible transaction, with claims filed automatically within program deadlines.

Broker invoices validated against tariffs and contracted fees, with billing errors caught before payment every time.

Tariff changes monitored across all active lanes in real time, giving sourcing teams current duty rate data.

Every transaction screened against denied party and sanctions lists automatically, at full volume.

Case Studies

Every Benefit Captured. Every Gap Closed.

Real outcomes from global trade enterprises that have deployed Freehand across import compliance, FTA qualification, and duty recovery.

Case Study 01

Global Manufacturing and Import Enterprise

A Fortune 500 manufacturer with $500M+ in annual import spend across 40+ trade lanes and multiple FTA programs. Manual qualification captured under 30% of eligible savings, with no drawback program.

$500M+ Import Spend · Global Trade · 40+ Trade Lanes

3–5x

more drawback recovered vs. manual filing

100%

Shipment HS classification accuracy across all trade lanes

  • FTA qualification automated at full import volume, capturing duty savings on every eligible shipment across all applicable trade agreements.
  • Duty drawback program automated: every eligible re-export, manufacturing, and substitution transaction identified and claimed.
  • Broker invoice audit recovered overpayments on misapplied tariff rates and duplicate fee charges.
Case Study 02

Global Retail and Consumer Goods Importer

A global retail enterprise with $300M+ in annual import spend across Asia-Pacific, Europe, and North America. High HS classification error rate and no independent tariff visibility.

$300M+ Import Spend · Global Retail · Multi-Region

0.5–2%

of import duty spend recoverable through systematic drawback recovery

100%

Drawback recovery on eligible re-export transactions

  • HS classification errors corrected across all imported product categories, eliminating duty overpayment and customs compliance exposure.
  • Tariff monitoring automated across all active trade lanes, giving procurement real-time visibility into duty rate.
  • Compliance screening applied to every transaction, closing denied party and sanctions screening gaps.
Platform Capabilities

Built for the Full Global Trade Compliance Lifecycle

Every capability needed to run global trade compliance end to end.

Automated HS Classification

Every product classified to the correct HS code across all customs jurisdictions, automatically.

Duty Calculation Accuracy

Duty calculated from verified HS classification and current tariff schedules, no reconciliation.

FTA Qualification at Import Volume

Every shipment evaluated for FTA eligibility automatically, not just high-value ones.

Duty Drawback Recovery

Eligible drawback transactions identified and claims filed within program deadlines.

Broker Invoice Audit

Customs broker invoices validated against tariffs and contracted fees, errors caught before payment.

Tariff Monitoring and Compliance Screening

Tariff changes monitored in real time, with compliance screening applied to every transaction.

Native ERP Integration

Connects to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. GL coding pushed automatically.

Customs Management System Integration

Connects to existing customs management systems and broker portals. No rip-and-replace.

Technology

Powered by the Freehand Context Graph

Context is king. AI with context eliminates work.

Freehand's Context Graph connects classification data, tariff schedules, FTA rules, drawback records, and broker invoices into one semantic layer.Generic AI doesn't understand trade compliance. Freehand's domain-specific model is trained on tariff schedules, FTA rules of origin, and customs invoice patterns jurisdiction by jurisdiction.Grounded decisions. Every finding is grounded in verified contract and shipment data.Full traceability. Every claim traceable from invoice line through recovery.Continuous learning. Catches new patterns automatically, no manual rules updates.

Architecture Overview
DATA LAYER AI TEAM Contracted Rates Carrier Invoices Shipment Events EDI Feeds ERP Exports Rate Cards CG Context Graph Freehand LLM Unified Semantic Layer Domain-Specific AI Self-Learning Model IA Invoice Audit Agent 100% invoice coverage GL GL Coding Agent GL posting & allocation AF Accrual & Forecast Agent Live spend accruals SI Spend Intelligence Agent Finance-grade data ERP OUTPUT SAP · Oracle Cloud · Oracle JDE · NetSuite · via API & EDI
FAQ

Questions Global Trade Teams Ask
Before Deploying

Straight answers for CPO, CFO, and trade compliance leaders before deploying automation.

What is a freight audit for global trade compliance?
+

A freight audit for global trade compliance verifies customs broker invoices against tariff schedules, duty calculations, and HS classification across every shipment. Freehand runs this automatically on every transaction, catching FTA and drawback recovery opportunities manual review misses.

How does Freehand handle HS classification accuracy across multiple jurisdictions?
+

Freehand's HS Classification Agent classifies every product to the correct Harmonized System code per customs jurisdiction automatically, grounded in product specifications and current tariff schedules, reducing duty overpayment risk.

Can Freehand recover duty drawback on manufacturing and substitution programs?
+

Yes. Freehand's Drawback Recovery Agent identifies eligible transactions across re-export, manufacturing, and substitution drawback programs automatically, compiling claims with full documentation and filing them within program deadlines.

How does Freehand audit customs broker invoices?
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Freehand's Broker Audit Agent validates every customs broker invoice against tariff schedules, duty calculations, and contracted fee structures. Billing errors and duplicate fee charges are caught before payment across all customs relationships.

How does Freehand handle real-time tariff monitoring?
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Freehand monitors tariff schedule changes across all active trade lanes in real time and updates duty calculations automatically when rates change. Procurement and sourcing teams receive current landed cost data for decision-making without depending on manually maintained rate tables that lag.

What trade agreements and compliance programs does Freehand support globally?
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Freehand supports USMCA, CPTPP, EU bilateral FTAs, GSP programs, and regional trade agreements across all active trade lanes, plus manufacturing, re-export, and substitution drawback programs.

What ROI can global trade teams expect from Freehand?
+

Global trade teams recover unclaimed duty savings through automated FTA qualification, achieve 100% HS classification accuracy, recover full drawback entitlements, and eliminate broker billing overcharges across every shipment.

How long does implementation take for a global trade program?
+

Most global trade enterprises go live within 8 to 14 weeks with 11 to 20 hours of customer team time required, deploying with pre-built trade compliance logic including tariff schedules, FTA rules of origin, and drawback parameters.

Get Started

See What Freehand Can Recover From Your Global Trade Spend.

Most global trade enterprises leave duty savings unclaimed through FTA gaps, HS errors, and unaudited broker billing. Freehand closes every gap.

Built on Freehand Studio · freehand.ai

See how Freehand recovers margin you're already losing

Map your commercial agreements to real-world execution - recovering 2-5% in lost margins and ensuring 100% audit coverage.

What to expect in the call

We identify exactly where you’re leaking margins

See how our AI Teams cross-check contracts, and resolve overcharges

Get a savings estimate based on your current spend and systems.

Trusted & Recognized by

KEARNEY
pwc
Gartner

We'll find $500,000 in 30 days