Global Trade Compliance

Recover Every Duty Benefit. Close Every Compliance Gap.

Global trade teams leave significant duty recovery on the table annually through manual FTA qualification processes, unaudited broker invoices, and tariff monitoring that cannot keep pace with trade policy changes. Freehand AI Teams automate HS classification, qualify every.

80%
reduction in invoice cycle time
100%
shipment coverage for HS classification and duty calculation
Full
drawback recovery across eligible import and export transactions
Trusted by global leaders in Logistics, Manufacturing, and Retail
Awards and Recognitions
The Problem

Global Trade Compliance Leaves Significant Money on the Table. Every Single Quarter.

The gap between what trade compliance teams are entitled to recover and what they actually recover is enormous. Manual FTA qualification, inconsistent HS classification, and broker billing.

FTA Benefits Unclaimed Due to Manual Qualification Processes

Most global enterprises qualify only a fraction of shipments for free trade agreement benefits because manual FTA qualification is.

HS Classification Errors Creating Duty Overpayment

Incorrect Harmonized System classification is one of the largest sources of duty overpayment in global trade. Manual.

Duty Drawback Unclaimed Across Eligible Transactions

Residential, address correction, fuel, and Saturday delivery surcharges accumulate per shipment. A single missed surcharge across 10K shipments adds up to material recoverable cost.

Broker Invoice Billing Accepted Without Audit

Customs broker invoices for duties, fees, and compliance services are accepted without systematic audit in most global trade.

Tariff Changes Monitored Manually With Reaction Delays

Global tariff schedules change with policy and trade negotiations. Manual tariff monitoring processes cannot track changes across all trade lanes in real time, leaving.

Compliance Screening Gaps Creating Sanctions and Denied Party Risk

Manual compliance screening for denied parties, sanctions lists, and restricted entity programs cannot scale to the volume and.

On a $500M global import program, unclaimed FTA benefits, HS classification errors, and unaudited broker billing create significant recoverable value each year. Freehand closes every.
The Solution

Built for How Global Trade Compliance Actually Works Across Every Lane

Freehand AI Teams automate HS classification, qualify every shipment for applicable FTA benefits, track and recover duty drawback, audit broker billing, and monitor tariff changes across every trade lane.

Automated HS Classification

Every product classified to the correct Harmonized System code automatically across all trade lanes and customs jurisdictions. Classification decisions grounded in product specifications, historical import.

FTA Qualification at Import Volume

Every shipment evaluated for applicable free trade agreement benefits automatically. USMCA, CPTPP, bilateral FTAs, and regional trade agreements applied per origin, destination, and product category at.

Duty Drawback Recovery

Every eligible drawback claim filed automatically across re-export, manufacturing, and substitution programs. Zero manual tracking.

Trade Spend Unification

Broker invoices validated against tariffs, duties, and contracted fees. Full multi-currency trade spend visibility for CPO and finance.

Tariff Monitoring

Real-time tariff monitoring across all active trade lanes. Automatic denied party, sanctions, and restricted entity screening on every transaction.

All Trade Lanes, One Platform

All cross-border movement types unified across global trade operations. Freehand knows duty structures, FTA rules of origin, and compliance requirements across every jurisdiction.

Why Choose Freehand

What Changes When Global Trade Compliance Runs on AI Teams

Manual qualification gaps eliminated. FTA benefit capture, HS accuracy, and drawback recovery
automated across every lane.

Without Freehand
With Freehand
FTA benefits go unclaimed because manual qualification processes cannot apply consistently to every shipment at import.
FTA Qualification Agent evaluates every shipment for applicable free trade agreement benefits automatically at full import.
HS classification errors on thousands of import and export transactions create duty overpayment and compliance.
HS Classification Agent classifies every product to the correct Harmonized System code automatically, grounding.
Duty drawback on re-exported goods, manufacturing drawback, and substitution drawback opportunities go unclaimed because manual tracking.
Drawback Recovery Agent identifies every eligible transaction and compiles claims with supporting documentation within program deadlines. Automatically.
Customs broker invoices are accepted without independent validation, allowing billing errors, misapplied tariff rates.
Broker Audit Agent validates every broker invoice against tariff schedules, duty calculations, and contracted.
Benefits

Measurable Outcomes from Week One

Outcomes measured from live global trade deployments across Fortune 500 import programs and cross-border.

0.5–2%

of import duty spend recoverable through systematic drawback recovery

100%

shipment coverage for HS classification and duty calculation accuracy

100%

Drawback recovery across all eligible re-export, manufacturing, and substitution transactions.

FTA benefits captured automatically on every qualifying shipment across USMCA, CPTPP, and all applicable agreements. No manual qualification bottleneck. No unclaimed savings.
HS classification accurate at 100% shipment coverage across all trade lanes and jurisdictions. Duty calculations grounded in correct data, in real time, without manual review.
Drawback recovered on every eligible transaction. Claims filed within program deadlines, documentation compiled automatically. No manual tracking.
Every broker invoice is fully traceable: tariff schedule applied, duty calculation basis, fee structure, and payment record in one queryable view across all.
Tariff changes monitored across all active lanes in real time. Procurement and sourcing decisions based on current duty rates, not manually maintained rate tables.
Every transaction screened against denied party, sanctions, and restricted entity lists automatically. Full import and export volume. No manual queues.
Case Studies

Every Benefit Captured. Every Gap Closed.

Real outcomes from global trade enterprises that have deployed Freehand across import compliance, FTA qualification, and duty recovery.

Case Studies 01

Global Manufacturing and Import Enterprise

A Fortune 500 global manufacturer with $500M+ in annual import spend across 40+ trade lanes, USMCA, CPTPP, and bilateral FTA eligibility across multiple product categories. Manual FTA qualification capturing less than 30% of eligible duty savings, no systematic drawback program, and broker billing.

$500M+ Import Spend · Global Trade · 40+ Trade Lanes

3–5x

more drawback recovered vs. manual filing

100%

Shipment HS classification accuracy across all trade lanes

FTA qualification automated at full import volume, capturing duty savings on every eligible shipment across.
Duty drawback program automated: every eligible re-export, manufacturing, and substitution transaction identified and claimed.
Broker invoice audit recovered overpayments on misapplied tariff rates and duplicate fee charges.
Case Studies 02

Global Retail and Consumer Goods Importer

A global retail enterprise with $300M+ in annual import spend across Asia-Pacific, Europe, and North American trade lanes. High HS classification error rate on imported goods, unclaimed drawback on re-exported products, and tariff monitoring dependent on broker relationships with.

$300M+ Import Spend · Global Retail · Multi-Region

0.5–2%

of import duty spend recoverable through systematic drawback recovery

100%

Drawback recovery on eligible re-export transactions

HS classification errors corrected across all imported product categories, eliminating duty overpayment and customs.
Tariff monitoring automated across all active trade lanes, giving procurement real-time visibility into duty rate.
Compliance screening applied to every transaction, closing denied party and sanctions screening gaps.
Platform Capabilities

Built for the Full Global Trade Compliance Lifecycle

Every capability needed to take global trade compliance from manual and benefit-limited to
automated and complete.

Automated HS Classification

Every product classified to the correct Harmonized System code across all customs jurisdictions automatically. Classification decisions grounded in product specifications, historical import data.

Duty Calculation Accuracy

Duty calculations based on verified HS classification and current tariff schedules across all trade lanes and currencies. Duty liability accurate at every point in the.

FTA Qualification at Import Volume

Every shipment evaluated for applicable free trade agreement benefits automatically across USMCA, CPTPP, bilateral FTAs, and regional trade agreements. FTA qualification applied at.

Duty Drawback Recovery

Eligible drawback transactions identified across re-export, manufacturing, and substitution programs. Claims compiled with supporting documentation and filed within program deadlines automatically.

Broker Invoice Audit

Customs broker invoices validated against tariff schedules, duty calculations, and contracted fee structures across all customs relationships. Billing errors, misapplied rates, and duplicate fee charges caught before payment with.

Tariff Monitoring and Compliance Screening

Tariff schedule changes monitored across all active trade lanes in real time. Denied party, sanctions, and restricted entity screening applied to every transaction automatically without manual compliance review queues or delayed.

Native ERP Integration

Connectors to SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. Payment files generated in your ERP's required format and pushed directly via API or EDI.

Customs Management System Integration

Connects to existing customs management systems and broker portals. No rip-and-replace. Freehand's trade compliance AI works alongside your existing customs.

Multi-Currency Trade Spend Unification

Normalized global trade spend across all import and export lanes, currencies, broker relationships, and ERP instances. One real-time source of truth for total cross-border cost including duties, fees.

Built For

Every Industry. Every Trade Lane. One Platform.

Deployed across global trade programs with the highest import volume, FTA eligibility complexity, and cross-border compliance.

01

Industrial Manufacturing

High freight spend, carrier diversity, tariff and trade compliance exposure

02

Life Sciences & Pharmaceutical

Regulated freight, complex accessorial structures, strict compliance requirements

03

Consumer Electronics & Hi-Tech

Multi-leg, multi-currency, ocean and air freight complexity

04

Logistics & 3PL

Multi-client invoice management, high volume, margin-sensitive payment cycles

05

Retail & Grocery

High invoice volume, parcel and LTL complexity, last-mile cost management

06

Food & Beverage

Temperature-controlled freight, regional carrier networks, high accessorial volume

07

CPG & FMCG

Multi-modal, high accessorial volume, complex cost allocation across brands and geographies

08

Chemical Manufacturing

Hazmat freight, regulatory documentation, specialized carrier requirements

09

OEM & Automotive

JIT supply chain, multi-modal, high carrier diversity and charge complexity

10

Global Trade

Multi-currency, cross-border compliance, ocean and air freight complexity

Trade Program Coverage
01

USMCA / CUSMA

USMCA rules of origin qualification, certificate of origin automation, and duty benefit capture per shipment.

01

CPTPP and Asia-Pacific FTAs

Asia-Pacific FTA qualification and duty benefit capture across all trans-Pacific lanes.

01

EU and Bilateral FTAs

European and bilateral free trade agreement qualification, GSP benefits, and duty savings capture

01

Duty Drawback Programs

Manufacturing drawback, re-export drawback, and substitution drawback identification and claim filing

01

Customs Broker Audit

Broker invoices validated against tariffs, fees, and duty calculations across all customs relationships.

01

Tariff and Sanctions Compliance

Real-time tariff monitoring, denied party screening, and sanctions compliance across all active trade lanes.

AI Teams

Meet the Agents Managing Your Global Trade Compliance 24/7

Global trade compliance across HS classification, FTA qualification, duty drawback, and broker audit. Four specialized agents, each owning a distinct step.

Step 01
HS

HS Classification Agent

Every product classified to the correct HS code across all trade lanes and jurisdictions automatically. Grounded in product specifications, historical import data, and jurisdiction-specific tariff schedules.

100% HS classification coverage
Step 02
FQ

FTA Qualification Agent

Evaluates every shipment for applicable free trade agreement benefits automatically across USMCA, CPTPP, bilateral FTAs, and regional trade agreements per origin, destination, and product category. FTA.

FTA benefits captured at full volume
Step 03
DR

Drawback Recovery Agent

Every eligible drawback transaction identified automatically. Claims compiled with supporting documentation and filed within program deadlines across all programs.

Drawback claims filed automatically
Step 04
BA

Broker Audit Agent

Every broker invoice validated against tariffs, duty calculations, and contracted fees. Billing errors, misapplied rates, and duplicate charges caught automatically.

Broker billing errors caught before payment
Technology

Powered by the Freehand Context Graph

Context is king. AI with context eliminates work.

Freehand's Context Graph connects classification data, tariff schedules, FTA rules, drawback records, and broker invoices into one semantic layer. Agents qualify shipments and recover every duty benefit without manual intervention.

Generic AI doesn't understand trade compliance. Freehand's domain-specific model is trained on tariff schedules, FTA rules of origin, and customs invoice patterns  jurisdiction by jurisdiction, FTA by FTA.

Grounded decisions. Every audit finding is grounded in verified contract and shipment data and not pattern matching.

Full traceability. Every dispute traceable from invoice line through claim to credit posting.

Continuous learning. Catches new carrier billing patterns as they emerge with no manual rules updates.

Architecture Overview
DATA LAYER AI TEAM Contracted Rates Carrier Invoices Shipment Events EDI Feeds ERP Exports Rate Cards CG Context Graph Freehand LLM Unified Semantic Layer Domain-Specific AI Self-Learning Model IA Invoice Audit Agent 100% invoice coverage GL GL Coding Agent GL posting & allocation AF Accrual & Forecast Agent Live spend accruals SI Spend Intelligence Agent Finance-grade data ERP OUTPUT SAP · Oracle Cloud · Oracle JDE · NetSuite · via API & EDI
FAQ

Questions Global Trade Teams Ask
Before Deploying

Straight answers to what CPO, CFO, and trade compliance leaders ask before deploying AI-led trade compliance automation.

How does Freehand automate FTA qualification across multiple trade agreements globally?
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How does Freehand handle HS classification accuracy across multiple jurisdictions?
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Can Freehand recover duty drawback on manufacturing and substitution programs?
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How does Freehand audit customs broker invoices?
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How does Freehand handle real-time tariff monitoring?
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What trade agreements and compliance programs does Freehand support globally?
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What ROI can global trade teams expect from Freehand?
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How long does implementation take for a global trade program?
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Get Started

See What Freehand Can Recover From Your Global Trade Spend.

Most global trade enterprises leave significant duty savings unclaimed through manual FTA qualification gaps, HS errors, and unaudited broker billing. Freehand AI Teams close every gap across.